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Health & Human Resources

Manage Your Employee Engagement

Employee surveys identify problems and opportunities for improvement. They are a reliable, cost-effective way to find out what people in your organization really think and feel. They give you a …

Originally published Published: 11.30.16 Author By Heather Ripley

Military Veterans Make Top-Notch Employees

In the last several years, there has been a focus on the importance of hiring veterans and many businesses have taken that to heart, because veterans bring with them experience …

Originally published Published: 09.30.16 Author By Nick Baucom

The Secret to Hiring Top Sales Representatives

Are you trying to hire productive sales representatives who CAN close deals? Not easy ... what you see during a recruitment interview can and often is very, very different from …

Originally published Published: 09.08.16 Author By Patrick Valtin

The Model of Immediacy

A simple and direct way is to improve the quality of your coaching conversations.

Originally published Published: 07.01.16 Author By Mark Lindstrom

Reward Employees Without Giving a Raise

The difference between people who love their work and people who don’t is the degree of appreciation they receive from their boss and their peers.

Originally published Published: 04.04.16 Author By Roxi Hewertson

Drug Testing: Legal Implications of Your Company Policy

One very unfortunate accident by an employee under-the-influence could cost a large company significantly or a small company everything.

Originally published Published: 02.01.16 Author By Jo McGuire

New Wage and Overtime Laws for 2016

The United States Department of Labor (US DOL) is amending the Fair Labor Standards Act in an effort to update it to take wage changes and inflation since the last …

Originally published Published: 01.01.16 Author By Dr. Phillip Geist

Have a Plan Before You Hire

As with everything else you do in business, going in with a solid plan is the best way to ensure success. Navigating around all the pitfalls associated with hiring staff …

Originally published Published: 10.01.15 Author By Patrick Valtin

Act Quickly

Even the best-trained and most careful technician is not immune to accidents, and a company must be prepared to quickly and effectively respond to an accident that endangers the security …

Originally published Published: 08.01.15 Author By Karen Garavatti

How to Deal with an Angry Employee

It takes all kinds to make a workplace function. Unfortunately, some of those kinds can be employees who are disgruntled, discouraged or overtly upset — either with you as the …

Originally published Published: 05.08.15 Author By Beverly Flaxington

Avoid the Customer Service Apocalypse

Rid your company of zombies and replace them with eager, emotionally invested employees.

Originally published Published: 04.01.15 Author By James Gerdsen

Employee or Independent Contractor: Why it Matters

Knowing how to classify employees can be the difference between profit and disaster.

Originally published Published: 01.05.15 Author By Christopher Boman

Treat Your Employees Like They Matter

When employees feel they don’t matter, they simply cannot function at their highest level of performance. Here are six things you do (or don’t do) that make them feel unloved.

Originally published Published: 12.01.14 Author By Christine Comaford

Use Personality Tests to Build a Better Team

If you want to create a team that isn’t all the same, it’s important to know who you have on your team and help the team members understand one another …

Originally published Published: 10.01.14 Author By Beverly Flaxington

Find the Right People

It doesn’t matter what size your company is, where you’re located or what the predominant service is you’re providing, hiring will always be of highest importance in moving your business …

Originally published Published: 10.01.14 Author By Ben Hubbert

A New Way To Do Performance Evaluations

Helping people work together to improve the overall performance of the company can be a rewarding and exciting conversation. Many employees don’t really understand what is expected of them, and …

Originally published Published: 09.01.14 Author By Lisë Stewart

Motivate with Money

Bonuses and incentives without targets are like playing football without end zones or scoreboards. Set the exact results you want your employees to achieve and measure them to design your …

Originally published Published: 07.01.14 Author By George Hedley

Find & Leverage What’s Right in Your Workplace

Appreciative Inquiry is a model of organizational development that asks leaders to shift to a positive perspective by examining the things an organization does well and thereby leverage its innate …

Originally published Published: 07.01.14 Author By Chris Walling

Hiring Smart

Hiring Smart! Effective Recruitment and Selection

Originally published Published: 03.01.14 Author By Lisë Stewart

Low-Cost Incentives – A New Year’s Resolution Worth Keeping

How establishing a culture of appreciation can improve your customer service ratings.

Originally published Published: 01.01.14 Author By Jenn Lonzer

5 Tips for Handling an Employee with Attitude

These five, easy-to-master tips can turn around negative attitudes and allow employers to assume their proper roles in the workplace.

Originally published Updated: 11.02.22 Author By Barbara Jaurequi

High Performers: How to Get Them,...How to Keep Them!

High-performing employees are individuals every small business owner dreams of hiring. But how do you find them? How do you recruit them? And how do you keep them? Here are …

Originally published Published: 09.01.13 Author By Steve Schmidt

5 Rules for Minimizing Bad Hires

These five rules will help you hire the right people and avoid making bad decisions with potentially negative consequences.

Originally published Published: 09.01.13 Author By Jim Johnson

3 Keys to Successful Team Building

Team building is based on identifying and separating tasks, then assigning those tasks to the individuals who are best trained and skilled to perform them. Here are three keys that …

Originally published Published: 07.01.13 Author By Steve Schmidt

Company Uniforms Help Isaac Heating & Air Conditioning With More than Just Branding

Uniforms impact many aspects of your business: branding, productivity, safety, employee moral and employee recruitment, not to mention customer relations and – the biggie – your bottom line.

Originally published Published: 07.01.13 Author By Ray Isaac

About To Blow Your Top?

When working in close proximity, human beings have a remarkable ability to drive each other crazy. The phenomenon occurs daily for most of us.

Originally published Published: 04.01.13 Author By Bob Whipple

7 Steps to Hiring and Retaining Good Support Team Members

There are a lot of unsatisfied workers out there. The Bureau of Labor Statistics reports that about 50% of all employees leave their jobs within the first six months of …

Originally published Published: 03.01.13 Author By Beverly Flaxington

When Making Personnel Moves, Trust Your Gut

Being the boss requires being a very good teacher. When a pupil is not measuring up, the first question is: How can you help, and what can you do to …

Originally published Published: 02.01.13 Author By Michael Feuer

13 Tips for ‘13

Ways to Improve Your Workplace Relationships

Originally published Published: 01.01.13 Author By Beverly Flaxington

How and When to End Disruptive Disagreements

Disagreements and anger are a reality in the workplace and in life. People react differently under pressure. This behavior quickly reduces productivity. Here's how to call a timeout.

Originally published Published: 11.01.12 Author By Michael Feuer

4 Landmines of Hiring and How to Avoid Them

How do you develop an ongoing hiring strategy?

Originally published Published: 10.01.12 Author By Brad Remillard

The ‘Moneyball’ Approach to Business Hiring

How do you develop an ongoing hiring strategy?

Originally published Published: 10.01.12 Author By J. Allan McCarthy

Hiring a Veteran Has Benefits

A number of government programs have been implemented to provide incentives for employers to hire veterans, and special incentives are available for employers who hire disabled veterans. Is this something …

Originally published Published: 09.01.12 Author By Mike Coyne

6 Tips for Hiring a Professional Web Developer

Tips to finding and hiring the right professional website developer.

Originally published Published: 09.01.12 Author By Joe Thomas

Take it Slow: 6 Ways to Improve Your Hiring Process

Here are six ways to improve your hiring skills. Yes they will slow you down, but that’s better than going fast and making a hiring mistake.

Originally published Published: 08.01.12