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20 Questions

20 Questions with Kim Archer

Kim Archer talks about growth vs. scale, the best part of coaching, and an evolving industry.

Originally published Published: 03.01.23 Author By Heather Langone

20 Questions with Justin Carrol

Justin Carrol, President of P1 Service Group discusses the “people first” mission, the privilege to be able to enhance lives, and the role of ethics in business.

Originally published Published: 02.01.23 Author By Heather Langone

20 Questions with Ryan Kalmbach

Ryan Kalmbach, CEO of Johnstone Orion Distribution, talk entering the business, motivating employees on the value of training, and opportunities for 2023.

Originally published Published: 01.01.23

20 Questions with Aaron Salow

Aaron Salow, CEO and co-founder of XOi Technologies, a complete curb-to-curb communication tool for techs. We discussed the connection between people and equipment, training, and the future of HVACR technology.

Originally published Published: 12.01.22 Author By Heather Langone

20 Questions With Bart Hawley

Bart Hawley, Owner and CEO of Hawley Heating and Cooling. He shared thoughts about his management style, the importance of giving back, and big plans for expansion and acquisition over …

Originally published Published: 10.07.22 Author By Heather Langone

20 Questions with Jacob Gee

Jacob Gee, 29-Year-old COO, Gee Heating and Air, talks about the advantages of being young, the challenges of recruiting, and the importance of a five-star standard of care.

Originally published Published: 09.01.22 Author By Heather Langone

20 Questions with Beth Rovazzini

Beth Rovazzini, owner of B&W Plumbing and Heating, talks about the recent changes in the HVACR field and her strategy for enduring the ebbs and flows of an ever-evolving industry.

Originally published Published: 08.24.22 Author By Heather Langone

20 Questions with Erica Estes

Erica Estes, Owner of Southern Heating & Cooling, and Tops in Trucks winner, talks about the challenges of running an HVACR business, being a woman in a male-dominated industry, and …

Originally published Published: 06.27.22 Author By Heather Langone

20 Questions with Chad Collins

Chad Collins, owner of Pride Plumbing Heating and Cooling. A 2022 Tops in Trucks Fleet Design Contest winner, Collins talked about the importance of process, mentorship, the power of branding, …

Originally published Published: 05.31.22 Author By Terry Tanker

20 Questions with Rich Benninghoff

Rich Benninghoff, President and CEO of Malco Products, talks bucket lists, sage advice, motivating employees, management style, and business philosophy. Malco is one of the nation’s leading manufacturers of high-quality, …

Originally published Published: 05.04.22 Author By Terry Tanker

20 Questions with Talbot Gee

Talbot Gee, President and CEO of HARDI, discusses understanding your organization's 'why', making difficult changes for long term progress, and the importance of a strategic plan.

Originally published Published: 04.01.22 Author By Terry Tanker

20 Questions with Bob Elledge

Bob Elledge, President and CEO of Rotobrush International LLC., a manufacturer of air duct cleaning equipment in Grapevine Texas. The two discussed managing with an open mind, concentrating on continuous …

Originally published Published: 03.01.22 Author By Terry Tanker

20 Questions with Luke Caldwell

Publisher Terry Tanker sat down with Luke Caldwell the other half of the hit HGTV series the Boise Boys (Terry interviewed Clint Robertson in September of 2021). The two discussed …

Originally published Published: 01.29.22 Author By Terry Tanker

20 Questions with Colleen Keyworth

Colleen Keyworth, President of Women in HVACR, discusses the organization, growing up in a contracting family, on-line marketing and being named Service Nations Woman of the Year 2020.

Originally published Published: 01.04.22 Author By Terry Tanker

20 Questions with Michael Ficacci

Michael Ficacci Vice President of Marketing at Testo North America. The two discussed muscle cars, RV’s and boats and also how technology can give you an edge. They talk about …

Originally published Published: 12.09.21 Author By Terry Tanker

20 Questions with Brad Kivlan

Brad Kivlan, president of Dynatemp International, talks about car racing, managing a company through the pandemic and the pending refrigeration transition.

Originally published Published: 11.01.21 Author By Terry Tanker

20 Questions with Clint Robertson

Publisher Terry Tanker sat down with Clint Robertson a licensed attorney, CPA, real estate broker, mediator, contractor, negotiator, and serial entrepreneur. He's half of the hit HGTV series Boise Boys. …

Originally published Published: 10.02.21 Author By Terry Tanker

20 Questions with Monica Ryan

We spoke with Monica Ryan, owner of Village Plumbing & Air in Houston, a 2021 Tops in Trucks Fleet Design Contest winner. Ryan discussed working for her father, becoming a …

Originally published Published: 08.30.21 Author By Terry Tanker

20 Questions with Jason Kronz

Jason Kronz, president and co-founder of Building Reports, discusses his involvement in the development of Bluetooth technology and how connected devices help manage almost everything in our business and personal …

Originally published Published: 08.03.21 Author By Terry Tanker

20 Questions with Angie Simon

Angie Simon, P.E., discusses starting in the industry, working her way up in the company and leading by example.

Originally published Published: 07.02.21 Author By Terry Tanker

20 Questions with Victor Rancour

Victor Rancour, owner of Absolute Airflo, discusses the importance of training, growing his business and his winning fleet design.

Originally published Published: 06.07.21 Author By Terry Tanker

20 Questions with Jay Kestenbaum

Jay Kestenbaum discusses leadership during adversity, business risk, managing private and public companies and his retirement July 1st after 43 years in the industry.

Originally published Published: 05.11.21 Author By Terry Tanker

20 Questions with Phil Keoghan

Phil Keoghan discusses his appreciation for the skilled labor workforce, his family’s blue-collar roots and why it’s important to highlight a career in the trades.

Originally published Published: 04.01.21 Author By Terry Tanker

20 Questions with Kevin McNamara

Kevin McNamara, COO of Climate Control Group, discusses a short-lived retirement, employee retention and being a leader.

Originally published Published: 03.08.21 Author By Terry Tanker

20 Questions with Jacob Huck

Jacob Huck, president of Williams Comfort Air, discusses growth through acquisition, finding the right company and the importance of communication.

Originally published Published: 02.09.21 Author By Terry Tanker

20 Questions with Dan Foley

Dan Foley discusses his unlikely path into the industry, learning from skilled craftsmen and overcoming his recent battle with COVID-19 and the effects it had on him and his business.

Originally published Published: 01.08.21 Author By Terry Tanker

20 Questions with Stuart Aust

Aust discusses growing and selling his own service business, the importance of succession planning and working with his sons.

Originally published Published: 12.09.20 Author By Terry Tanker

20 Questions with Nathan Walker

Nathan Walker discusses industry refrigerant changes, specifically A2Ls and R-32, and how these changes will impact the North American market, as well as COVID-19 and opportunities for contractors focused on …

Originally published Published: 11.06.20 Author By Terry Tanker

20 Questions with David Indursky

Indursky discusses recruiting, the effects of the coronavirus pandemic on business and doing the right thing.

Originally published Published: 10.08.20 Author By Terry Tanker

20 Questions with Emily and Kevin McGrath

The McGraths, who are 2020 Tops in Trucks Fleet Design Contest winners, discussed starting a business out of necessity, figuring out how to grow and their winning truck design.

Originally published Published: 09.01.20 Author By Terry Tanker

20 Questions with Corey Hickmann

Corey Hickmann discusses learning a trade, the effects of the coronavirus pandemic on business and the importance of industry support.

Originally published Published: 08.10.20 Author By Terry Tanker

20 Questions with Eddie McDonald

Eddie McDonald, owner of Zen Air Heating & Cooling in Suwanee, Ga., discusses moving away from the franchise model, the effects of the coronavirus pandemic on business and working with …

Originally published Published: 07.09.20 Author By Terry Tanker

20 Questions with Lanny Huffman

Lanny Huffman, president of Hickory Sheet Metal in Hickory, N.C. and newly installed chairman of ACCA, discusses the evolution of his company, giving people responsibility and the importance of industry …

Originally published Published: 06.08.20 Author By Terry Tanker

20 Questions with Mike Graessle

Mike Graessle discusses recruiting retirees, checking financials every day and being thankful.

Originally published Published: 05.01.20 Author By Terry Tanker

20 Questions with Rob Minnick

Rob Minnick, president and CEO of Minnick’s, discusses reinventing the business after 2008, learning to run a business and the value of home performance.

Originally published Published: 04.01.20 Author By Terry Tanker