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20 Questions

20 Questions with Mark Lowry

Mark Lowry, executive vice president of The Refrigeration Service Engineers Society in Washington D.C., discusses improving service technician training, certification, and competence.

Originally published Published: 11.01.13 Author By Terry Tanker

20 Questions with Ron & Yvette Farris

Ron and Yvette Farris, owners of Air Control Corporation in Springvale, Ark., discuss managing a business together, service agreements, re-branding and delegating responsibility to employees.

Originally published Published: 10.01.13 Author By Terry Tanker

20 Questions with Lee Rosenberg

Lee J. Rosenberg, P.E, chairman of Rosenberg Indoor Comfort, in San Antonio, discusses travel, his HVACR career and the challenges of owning a family business.

Originally published Published: 09.01.13 Author By Terry Tanker

20 Questions with Peter Hungate

Peter Hungate, owner of Pacific Air Systems in Tacoma, WA, discusses business processes, ordering fleet vehicles, mentors, customer service and giving up company control in order to grow.

Originally published Published: 08.01.13 Author By Terry Tanker

20 Questions with Mark Evans

Mark Evans, owner and president of Burton A/C, Heating, Plumbing and More in Omaha, Neb., discusses future growth, employee training, employee motivation and things to do on rainy golf vacations.

Originally published Published: 05.01.13 Author By Terry Tanker

20 Questions with Ray Isaac

Ray Isaac, president and one of the fourth-generation owners of Isaac Heating & Air Conditioning, discusses company values and vision, the customer experience, and growing up in a family business.

Originally published Published: 04.01.13 Author By Terry Tanker

20 Questions with Lisë Stewart

Lisë Stewart, founder of the Galliard Group, discusses exit strategies, strategic planning, organizational development, hiring and recruitment and developing effective succession plans.

Originally published Published: 02.01.13 Author By Terry Tanker

20 Questions with Chris Baker

Chris Baker, president and COO of Virginia Air Distributor, discusses family businesses, customer service that sets his business apart from others and his passion for triathlons.

Originally published Published: 01.01.13 Author By Terry Tanker

20 Questions with Takeshi Ebisu

Takeshi Ebisu, senior executive officer for Daikin, discusses Daikin Industries' acquisition of Goodman Global Inc. for $3.7 billion and what the future holds for both companies.

Originally published Published: 12.01.12 Author By Terry Tanker

20 Questions with Steve Saunders

Steve Saunders, president of employee-owned Tempo Mechanical in Dallas, discusses green building practices.

Originally published Published: 11.01.12 Author By Terry Tanker

20 Questions with John Barbour

John Barbour, owner of Union Mechanical in Fort Myers Florida, discusses advertising, his company's award winning fleet design, business growth and challenges facing his company in the coming year.

Originally published Published: 10.01.12 Author By Terry Tanker

20 Questions with Joe Timo

Joe Timo, founder of Timo’s Air Conditioning & Heating in Palm Springs, discusses branding, search-engine optimization and the unusually humid desert summer.

Originally published Published: 09.01.12 Author By Terry Tanker

20 Questions with John and Jeff Churchill

John and Jeff Churchill, the father-and-son team running ServiceOne in Omaha, Neb. discuss strategy, marketing, add-on acquisitions and competition in their market.

Originally published Published: 08.01.12 Author By Terry Tanker

20 Questions with Bill Gardiner

Bill Gardiner, chairman of Gardiner Trane, discusses business longevity, company growth, world travel and future opportunities that will drive the company for the next 50 years.

Originally published Published: 07.01.12 Author By Terry Tanker

20 Questions with John Hazen White, Jr.,

John Hazen White, Jr., president and CEO of Taco, discusses employee education, a dedicated and trusting workforce, his business philosophy, company communications and politics.

Originally published Published: 06.01.12 Author By Terry Tanker

20 Questions with Barry Abernathy

Barry discusses training, financing, fleet management, fishing and dining.

Originally published Published: 05.24.12 Author By Terry Tanker

20 Questions with Tom Huntington

WaterFurnace President and CEO Tom Huntington, who is also serving as chairman of the Geothermal Exchange Organization (GEO), discusses golf, woodworking, tough business decisions and empowering employees.

Originally published Published: 05.01.12 Author By Terry Tanker

20 Questions with Ron Smith

Ron Smith, contractor, consultant and advisor to HVACR Business, discusses starting his company, franchising and the state of the HVACR industry.

Originally published Published: 04.01.12 Author By Terry Tanker

20 Questions with Dolfe Kahl

Dolfe Kahle, CEO of Visual Marking Systems, discusses strategic planning, fleet graphics and lean organizations.

Originally published Published: 03.01.12 Author By Terry Tanker

20 Questions with Ann Kahn

Ann Kahn, president of Kahn Mechanical Contractors, discusses energy-performance contracting, core values and getting through tough times.

Originally published Published: 02.01.12 Author By Terry Tanker

20 Questions with Ron Gravitt

Ron Gravitt, owner of Allegiance HVAC just outside of Chicago in Mokena, Ill., discusses fleet design, rebranding and reputation.

Originally published Published: 01.01.12 Author By Terry Tanker

20 Questions With Peter Schwartz

Peter Schwartz, the new president of North American Technicians Excellence (NATE), discusses NATE and how the organization is improving marketing and making it easier for contractors to become certified.

Originally published Published: 12.01.11 Author By Terry Tanker

20 Questions with Michael Feurer

Michael Feuer co-founded OfficeMax in 1988 with $20,000 of his own money. During a 16-year span, he grew the company to nearly 1,000 stores worldwide, with annual sales of about …

Originally published Published: 11.01.11 Author By Terry Tanker

20 Questions with Gary Ward

Gary Ward, owner of Gary’s Heating and Air Conditioning Inc., discusses training, fleet design and the relentless Texas heat.

Originally published Published: 10.01.11 Author By Terry Tanker

20 Questions with Scott Klososky

Scott Klososky, technology guru, consultant and author of The Velocity Manifesto, discusses how technology is changing leadership and why HVACR business owners should care.

Originally published Published: 09.01.11 Author By Terry Tanker

20 Questions With Larry Janesky

Larry Janesky, owner and founder of Basement Systems Inc., discusses motocross, saving energy in homes and buildings and franchise opportunities.

Originally published Published: 08.01.11 Author By Terry Tanker

20 Questions with Ray Grimm

Ray Grimm, owner of A.W.E. Air. Water. Energy, discusses corporate re-branding strategies aimed at meeting your customer’s needs, growth strategies, and pushing retirement dates into infinity.

Originally published Published: 07.01.11 Author By Terry Tanker

20 Questions with Wesley Holm

Wesley Holm, owner of Thompson Plumbing, Heating and Cooling, discusses his company’s fleet-marketing strategy, exceptional customer service and how to write six blogs a week.

Originally published Published: 06.01.11 Author By Terry Tanker

20 Questions with Dan Weltman

Dan Weltman, owner of Weltman Home Services, discusses classic cars, finding gems among professionals displaced by the recession and the business case behind adding new types of services.

Originally published Published: 05.01.11 Author By Terry Tanker

20 Questions with Kenny Chapman

Kenny Chapman, owner of Peterson Plumbing in Grand Junction, Colo, discusses defining moments, adding new services and shortcomings in the industry.

Originally published Published: 04.01.11 Author By Terry Tanker

20 Questions with Jerry Weiss

Jerry Weiss, the executive director of HVAC Excellence, discusses the need for training, education and certification; as well as effective recruiting and horseback riding.

Originally published Published: 03.01.11 Author By Terry Tanker

20 Questions with Tom East

Tom East, president of Refrigeration Sales Corp. (RSC), discusses running, training, education, wholesale distribution, contracting and leadership.

Originally published Published: 02.01.11 Author By Terry Tanker

20 Questions with Jaime DiDomenico

Jaime V. DiDomenico, president of N&M Cool Today, discusses the social media, the importance of fleet-vehicle marketing and expanded business opportunities in plumbing, electrical geothermal and solar.

Originally published Published: 01.01.11 Author By Terry Tanker

20 Questions, The Best Of...

The best of 20 Questions features answers from eleven of our favorite interviews of the last several years.

Originally published Published: 12.01.10 Author By Terry Tanker

20 Questions with Steve Schmidt

Publisher Terry Tanker recently spoke with Steve Schmidt, president of Frederick Air, Inc., winner of the 2010 Tops in Trucks fleet-design award in the manufacturer-sponsored category. They discussed Edvard Munch, …

Originally published Published: 11.01.10 Author By Terry Tanker