Even if the concept of managing customer relationships was the premise for the CRM industry, the actual result is little more than a tool to oversee an employee’s progress with …
Published: 07.01.14 By Mike Muhney
Once you have landed a Home Performance Contracting (HPC) job, helping your customers prepare for an assessment is critical. Communication is key. This is an opportunity to clarify expectations.
Published: 02.01.13 By Paul Morin
When it comes to gaining influence, remember the law of reciprocity. The more you support others, the more they will support you. If you want people to adopt your ideas …
Published: 02.01.13 By Curt Wang
Failure to properly communicate with employees (co-workers) on a consistent and timely basis is one of the biggest causes of the inability to achieve growth, profitability, and stability.
Published: 12.01.06 By Jackie Rainwater