Jackie Rainwater is a 46-year veteran and former owner of Peachtree Heating and Air-Conditioning in Atlanta. He built his businesses on service agreements.
Would you like to triple your customer referrals? Increase your sales closure rate 10%? Cut your installation warranty cost 75%? Add 1% to your installation profits? Reduce the turnover rate …
Published: 10.01.10 By Jackie Rainwater
Weather-driven sales certainly are a nice windfall when they happen. However, depending on temperature extremes to grow a viable hvac retail business simply doesn’t work for the long haul. In …
Published: 09.01.07 By Jackie Rainwater
By educating customers about additional accessories, your company can increase sales and profit margins.
Published: 08.01.07 By Jackie Rainwater
Delivering hvac and IAQ products and services customers want and need in a way that makes their overall experiences with your company convenient and pleasant should be the primary objective …
Published: 05.01.07 By Jackie Rainwater
Using key performance indicators and financial information is vitally important in operating a successful hvac business. Never overlook the extreme importance of also maintaining the right company culture.
Published: 03.01.07 By Jackie Rainwater
Maximize productivity and profits by establishing an effective primary service area and making sure your organization clearly understands it.
Published: 02.01.07 By Jackie Rainwater
Failure to properly communicate with employees (co-workers) on a consistent and timely basis is one of the biggest causes of the inability to achieve growth, profitability, and stability.
Published: 12.01.06 By Jackie Rainwater
A culture that values and nurtures its customers and co-workers was the key to the tremendous growth and profitability of Peachtree Heating and Air Conditioning (Peachtree) from 1990 to 2002.
Published: 09.01.06 By Jackie Rainwater
Part 3 of a series: How Peachtree Heating and Air Conditioning put in place principles, practices, and processes to assure co-workers were “winners”.
Published: 08.01.06 By Jackie Rainwater
Referencing the culture he established at Peachtree Heating and Air Conditioning, Jackie Rainwater describes how to ensure the customer “wins” in every interaction with your company.
Published: 07.01.06 By Jackie Rainwater