Your dispatcher can make or break the profitability of your service department and potentially your company. Here are five ways to increase dispatcher productivity and, therefore, profitability.
Published: 05.01.16
By Ruth King
Published: 02.01.16
By Ruth King
Published: 01.01.16
By Ruth King
Published: 12.01.15
By Ruth King
True profit is determined by net profit per hour, calculations which take both direct and overhead costs into consideration. Labor burden is included, whether you put it in direct or …
Published: 10.01.15
By Ruth King
Although cash is king and is used to pay all of your bills, cash flow is important, but profitable sales turned into positive cash flow is critical.
Published: 09.01.15
By Ruth King
Business profitability doesn’t mean business survival. By running out of cash and not having the ability to borrow or get it in an equity investment, you can be profitable and …
Published: 08.01.15
By Ruth King
Overhead is any expense the company incurs to stay in business. It doesn’t generate revenue; it sucks up the revenue the field labor produces. But it’s critical for company survival.
Published: 07.06.15
By Ruth King
Gross margin should not vary more than a few points each month. If it does, then you must find out why the margin is varying.
Published: 06.08.15
By Ruth King
Whether you're looking to sell your company, or buy a competitor, it's important to know how to conduct an accurate business valuation.
Published: 05.01.15
By Brandon G. Jacob
While gross profit can vary widely from month to month depending on how busy your company is, gross margin should not vary more than a few points each month.
Published: 05.01.15
By Ruth King
However you decide to categorize expenses in your P&L, it's important to be consistent.
Published: 04.01.15
By Ruth King
Sales are critical to survival — when revenue is actually generated is even more critical.
Published: 03.01.15
By Ruth King
For a realistic goal, include owners’ compensation in the net profit equation.
Published: 02.01.15
By Ruth King
Enact a profit sharing program, rather than a bonus entitlement.
Published: 01.05.15
By Ruth King
Most contractors don’t think about how much time is stolen by employees doing personal activities on company time.
Published: 12.01.14
By Ruth King
If you ignore locking your warehouse and limiting access to it, don’t use material sheets and don’t make your technicians responsible for the inventory on their trucks, you’re inviting theft.
Published: 11.01.14
By Ruth King
Keeping your hard earned money safe is your responsibility. Put the procedures in place to keep the honest people honest and protect yourself from employee embezzlement.
Published: 10.01.14
By Ruth King
If you don’t have systems in place, it’s easy for a stressed out bookkeeper or stressed employee to get tempted. They make stupid choices they never would when thinking rationally.
Published: 09.01.14
By Ruth King
The Inventory Days ratio lets you know how quickly inventory is increasing or decreasing in your business. Since inventory is a bet, it’s important to know how much of your …
Published: 08.01.14
By Ruth King
The Receivable Days ratio tells you whether you have a collection problem or are heading toward one. It lets you know how quickly you’re being paid, and whether you’re being …
Published: 07.01.14
By Ruth King
Even if liquidity ratios are stable or increasing, showing increasing profitability, compensation percentages may show a different story. If compensation percentages start to increase, there’s a productivity problem.
Published: 06.01.14
By Ruth King
Like the liquidity ratios, it’s the trends that are important. The goal is to get your debt to equity ratio stable on a monthly basis.
Published: 05.01.14
By Ruth King
Use the accounts receivable to accounts payable ratio to determine if you have enough money to pay your bills.
Published: 04.01.14
By Ruth King
Learn to mark-up your mark-ups for lasting profits. Using variable mark-up charts to strategically boost your gross profit margin
Published: 04.01.14
By George Hedley
The Small Business Administration’s guide to payroll, tax and benefit withholding, and reporting.
Published: 04.01.14
By HVACR Business Staff
Your Acid Test - Do You Have Too Much Inventory? Track This Indicator to Get a Clearer Financial Picture
Published: 03.01.14
By Ruth King
Check Your Liquidity Ratios
Published: 02.01.14
By Ruth King
Safeguarding the Environment, Your Customers, and Your Bottom Line through Smart Refrigerant Recovery.
Published: 02.01.14
By Corey Hundley
Comparing KPI ratios to industry standards alone can be a risky move.
Published: 01.01.14
By Ruth King
Tax credits on the chopping block that impact your business
Published: 11.01.13
By Charlie McCrudden
In the first of a three-part series, Ruth King explains why setting goals is the first phase of business planning and why it's important to involved your employees.
Published: 10.01.13
By Ruth King
Here are six actions you can take to increase your commercial maintenance agreement business.
Published: 09.01.13
By Ruth King
This article explains what actions you should take when you think a family member may be embezzling from the business.
Published: 09.01.13
By Lois Lang
Owners are usually experts at operating their companies, but not about the details of bookkeeping. So a good bookkeeper can be a tremendous asset. Learn how to identify and hire …
Published: 07.01.13
By Ruth King
Calculate your debt ratio, then act if it is too high.
Published: 05.01.13
By Ruth King
