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Celebrating the 15th Year Anniversary of Fleet Design Excellence

This year’s top winners – Pride Plumbing Heating & Cooling, Balanced Comfort, and Gee Heating & Air – showcase designs that are vivid, bold, and brilliant. More inside on the …

Originally published Published: 06.01.22 Author By Heather Langone

4 Keys to Using Feedback During Technician Training

Owners and managers need to make sure their employees understand that feedback is a gift: used appropriately, it can help improve their job performance. Find out how.

Originally published Published: 03.01.22 Author By Garrett Cook

How to Choose the Right HVAC Tape

What you need to know to select the right product for your HVAC application.

Originally published Published: 08.13.20

How to Tell if Your Financial Statements are Wrong

Accurate financial statements are critical to ensure that the business is profitable or to give owners the information they need to take steps to make it profitable.

Originally published Published: 07.01.19 Author By Ruth King

Increase Your Service Technician Revenue

Raising revenue isn’t so much about selling as it is doing what is best for your customer.

Originally published Published: 06.01.18 Author By James Leichter

Understand the Tax Implications of Business Mergers

Whether you’re selling a business, buying a business or merging two or more businesses, there are myriad tax and legal issues that need to be navigated, such as financing structure, …

Originally published Published: 08.03.16 Author By Daniel J. Thrailkill

20 Questions with Don Rackler

Don Rackler, president of Jon Wayne Service Company in San Antonio, discusses company culture, hiring for attitude, learning leadership from his Army father and his company’s namesake, John Wayne.

Originally published Published: 07.01.16 Author By Terry Tanker

Why Net Profit per Hour is a Better Way to Price

Calculating pricing using net profit per hour ensures your overhead costs are covered in each job.

Originally published Published: 01.01.16 Author By Ruth King

Understand Your P&L: Overhead

Overhead is any expense the company incurs to stay in business. It doesn’t generate revenue; it sucks up the revenue the field labor produces. But it’s critical for company survival.

Originally published Published: 07.06.15 Author By Ruth King

Understand Your P&L Statement: Cost of Goods Sold

However you decide to categorize expenses in your P&L, it's important to be consistent.

Originally published Published: 04.01.15 Author By Ruth King