Featured image

The Evolution of Smart Home Performance

Originally published
Originally published: 12/1/2017

An explosion of smart-technology for residential are being integrated into existing energy efficiency programs.


EDITOR’S NOTE: This article originally appeared in Home Energy Magazine.

As the number of residential demand-response programs and the use of smart home technologies has grown over the last several years, an important opportunity has emerged in home performance to increase residential energy savings.

Namely, the opportunity to use smart home technologies to target leaky, inefficient homes that cannot hold a constant temperature during a period of several hours once an air conditioner, for example, is turned up or off during a demand response event called as part of a utility program.

Home performance typically includes improvements to the building’s envelope and to its HVACR systems, but to date have not often included smart-home technologies with two-way communication systems. This is not because there are no innovative minds in home performance, but because the traditional home performance tool kit does not yet include smart-home technologies that could more precisely (and cost-effectively) identify energy savings opportunities in the home.

Over the last several years, there has been an explosion in smart-technology programs for the residential sector. Examples of this technology include learning thermostats and demand response. But their integration into existing residential energy efficiency programs has just started to be considered.

For example, while some low-income pilot programs are combining insulation and learning thermostats to take advantage of the complementary technologies, these programs have not yet incorporated demand response.

This lack of synergy between home performance and demand response programs that utilize smart home technologies stymies the evolution of residential energy efficiency and in many cases is a missed opportunity to make “intelligent” homes more energy-efficient.

Residential Demand Response

Residential demand response programs are important for curbing peak demand and may be able to reduce consumer energy costs if utilities can reduce or avoid building inefficient and expensive peaking plants to meet short-term peak demand.

Utilities have historically offered demand response programs to large commercial and industrial facilities, but many utilities have successfully achieved reductions in residential peak demand using automated demand response technologies.

Many residential demand response programs work by offering customers Wi-Fi- connected devices or smart thermostats, like NEST or Ecobee, that allow the utility to adjust the air conditioner settings during the summer to reduce demand and high energy use.

Customers can override the demand response event at any time by turning down the temperature. But if they do, they forfeit the incentive for successfully completing the event.

Con Edison’s Bring Your Own Thermostat program, for example, offers customers a rebate to purchase a Con Edison¬-approved thermostat that allows the utility to make up to ten adjustments to the homeowner’s central air conditioner each summer over two years. Each event lasts for no more than four hours.

The customer always has the option of overriding the temperature adjustment by changing the settings on the thermostat.

In other demand response programs, for example, San Diego Gas & Electric Company’s Reduce You Use program, the utility sends a signal and an announcement of an event to the technology company, in this case,, instead of directly to the customer. then sends out the alerts through its cellular wireless network to the customer’s connected devices.

When a utility or company determines that a home’s temperature is rising too quickly to keep the occupants comfortable during an event, it may pull the customer out of the event instead of having the customer opt out. While this may keep program participants comfortable, it misses a crucial opportunity to improve the home’s energy efficiency.

The average home can maintain a comfortable temperature over the course of a demand response event if it is air sealed and well insulated because a sealed home slows heat transfer and loss of conditioned air.

When a utility pulls a customer out of an event, or when a customer opts out because the temperature is rising too quickly, a virtual audit has essentially been done on that home, and the homeowner should be contacted and made aware that the home may benefit from efficiency improvements.

In this scenario, a savvy utility seeking baseload efficiency savings could send home performance contractors to these homes armed with program rebates. The utility would get the biggest bang for its buck by providing larger rebates to the leakiest homes, and homeowners would benefit the most, both financially and from a comfort standpoint, from energy efficiency improvements.

New Initiatives

Several new approaches are being piloted that use connected thermostats and data analytics to remotely and automatically identify household-specific retrofit opportunities. These include opportunities to reduce heating energy consumption, to quantify expected retrofit energy savings, and to validate post retrofit energy performance.

Fraunhofer USA, Incorporated is working with Eversource, National Grid, and Holyoke Gas & Electric over the next two years as part of a Building America-funded project to develop models that use communicating thermostat data and interval electricity and gas data to remotely identify homes with significant energy savings opportunities.

The proposed remote performance assessment tool will identify the top 20 percent of homes with the greatest potential for energy savings from insulation, air sealing, and/or heating-system upgrades.

ICF is also working with utilities on pilots that will use data from thermostat-based demand response programs to increase a home’s energy savings.

Let’s Evolve

The time has come for home performance to evolve past dumb efficiency to intelligent efficiency as new technologies squeeze more energy savings from homes and make both home performance programs and demand response programs more effective.

This can only be done when the silos between home performance and smart grid disappear. Then programs that promote intelligent, whole-house efficiency will evolve.



More Articles

article image

The Evolution of Smart Home Performance

An explosion of smart-technology for residential are being integrated into existing energy efficiency programs.

article image

New Equipment, Same Old Problems

For peak performance, service the entire system instead of simply installing new boxes.

article image

Get Started with Home Performance Contracting

It’s not an easy transition, but most HVACR contractors can add home performance to their business by getting the appropriate training and mentoring, acquiring certain testing equipment and making the …

article image

Incorporate Home Performance into Your Business

Once you have the training and fundamentals in place, home performance can be a lucrative business for your company.

article image

Opportunity Awaits in Whole-House Performance

Achieving comfort involves more than just the HVAC system — it’s how the whole home performs as a system. Transitioning from being a straight HVAC company to being one that …