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HVACR News

Toxins In The Workplace

In the hvacr industry, workers can potentially be exposed to several toxins. Awareness of these chemicals and antimicrobials is important for overall job safety and health.

The Impact of Consumer Protection Laws

Being a good contractor means being truthful and fair. Know what is expected of you.

Outsource To India? I Don’t Think So!

One owner's strategy for recruiting and retaining good employees includes, billboard advertisements, high-school programs, and a web presence.

Lease vs. Buy Conundrum

There is no one correct answer to lease versus buy. Since cash is the life blood of all businesses, look at leasing versus financing versus buying outright from a cash position.

How to Hire Co-Workers, Part 3

It's important that you don't create unrealistic expectations.

Celebrating Success

Recognizing accomplishments motivates employees.

Customers Need IAQ

Education is key to IAQ sales. One way to help consumers is to offer customer testimonials, which can be a very powerful marketing tool.

Get Ready For Summer

Now is the time to put the plan in place to decrease your dependence on the weather and increase customer loyalty. Here are four action items for your plan.

Maintaining Customer Interaction

Contractors should actively seek customer feedback, and develop a deep understanding of the customers’ businesses and what is important to them.

The Ostrich Complex

Tough decisions are just that, tough. Playing the “ignore it and it’ll go away” game is disastrous. Focusing on the true kernel of the problem or dilemma usually brings it down to a size that becomes manageable.

20 Questions With Bobby Miller

Bobby Miller, president of Grande Aire Services Inc., discusses ambitions, customer service and marketing.

Why The Best Service Is No Service

Guy Kawasaki interviews Bill Price, former global vice president of customer service for Amazon, founder of Driva Solutions, and co-author of "The Best Service is No Service." The two discuss the concept of "Best Service" and why it is important for small business owners.

Prostate Cancer

A man is 35% more likely to be diagnosed with prostate cancer than a woman is to be diagnosed with breast cancer; however nearly 100% of patients diagnosed early can be cured. Here are the signs and symptoms to look for and some preventive measures to take.

Disability Insurance Basics

Helping companies attract and retain good workers.

Preparing For An Audit

If you happen to be among the 60,000 businesses that will be audited in 2008, don’t panic. Make certain your paperwork is in order and consult with your tax professional.

How to Hire Co-Workers, Part 2

Dedicating time to properly hiring co-workers will ensure you only employ high performers.

The Power Of Learning

Activity is not the same as productivity. It's important to take the time to plan each task, think about how to get it done efficiently and right, and gain knowledge through education and skill training so we have more tools available to us to address a situation better.

Are You Getting Enough Sleep?

Consistent and persistent lack of sleep deprives your body of much needed time for recharging and can lead to serious ailments.

20 Questions with John Conover

John Conover, President, Trane Commercial Systems, discusses the industry, sports and sage advice.

Disaster Planning

Every year natural disasters and common events like fires force thousands of businesses to close, and 25% can not recover. To better your odds of survival, devise a disaster plan.