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How Leadership Drives Your Company’s Vision
By Wade Mayfield
To be an effective leader, you must understand motivation. You cannot motivate people, but you can create an environment where motivated people will want to come to work and thrive.
Prepare Your Business for Sale
By Domenic Rinaldi
Whether you’re looking to retire or are simply ready to move on to a new challenge, here’s what you can do to prepare for the sale of your business.
What Are Customers Looking For?
By Ron Smith
The four basics of customer service. If you are an hvac retail company, your present customers, as well as any new customers, are looking for four items — and they are not complicated. In fact, they are very basic. Yet, most companies do not understand and/or do not perform accordingly.
20 Questions with Erica Estes
By HVACR Business Staff
Erica Estes, Owner of Southern Heating & Cooling
We spoke with Erica Estes, Owner of Southern Heating & Cooling, and Tops in Trucks winner, about the challenges of running an HVACR business, being a woman in a male-dominated industry, and tribe culture.
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