Ursula Mannix is a customer experience consultant. In addition to CX consulting, she designs and facilitates workshops and seminars. She can also deliver keynote addresses. For more information, visit: https://ursulamannix.com."
Management by objectives helps align employee performance goals with your company's overall strategy to improve customer satisfaction.
Published: 06.01.23 By Ursula C. Mannix
If you set up your employees to fail, they will. However, if you five them the right tools and encouragement they need to do a great job, you will be …
Published: 09.01.08 By Ursula C. Mannix