After incorporating these principles into his own life, Power Selling Pros president Brigham Dickinson wrote “Patterned After Excellence” to share his experiences and lessons with other business owners. He started Power Selling Pros in 2009 when he saw that call handlers needed assistance consistently converting calls to bookings. His experiences led him to write Pattern for Excellence, a 2016 book about engaging customers and creating Wow! moments. For additional information, visit powersellingpros.com."
Dickinson explains why cross-training CSRS and sales reps is smart business.
Published: 10.01.23
By Brigham Dickinson
Knowing the difference between confidence and ego will go a long way toward employee retention.
Published: 08.10.20
By Brigham Dickinson
Get past the fear of failure that may be holding you and your business back.
Published: 06.08.20
By Brigham Dickinson
Include your employees in your vision and create a cause-driven business.
Published: 01.01.20
By Brigham Dickinson
