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HVACR News

Increase Your Office Productivity

Are you staffing for the busy times or the slower times? If you hire office personnel to cover all of the busy times, they will not be productive in the slower times of the year.

Don’t Overlook Your Biggest Asset

When someone writes a negative review, it doesn’t have to be a blemish on your record. It can be the stage on which you display your devotion to customer satisfaction and service.

20 Questions with Doug Young

Doug Young, president and chief operating officer of Lennox Residential Heating & Cooling and outgoing chairman of The Air-Conditioning, Heating, and Refrigeration Institute (AHRI), discusses government regulations, building a winning team and being a great leader.

Customer Communication Drives Business Forward

Ongoing conversations with your customers can yield invaluable information, align expectations and even uncover solutions that address some of today’s hurdles.

Facility Controls Help Food Retailers Remain Competitive

With a centralized facility management platform and actionable insights through monitoring services, HVACR contractors can assist retail end users with attaining operational improvements through proper equipment maintenance, efficient service and actionable insights.

EPA Advances Climate Goals

The Environmental Protection Agency released a Final Rule updating it’s Refrigerant Management Program, which is expected to result in significant costs for many sectors of the economy because of the expansion of requirements to non-ozone depleting substitutes.

Increase Warehouse and Inventory Profitability

Inventory is a bet. You’re betting your hard earned dollars that you will be able to sell parts and equipment that you buy and store in a warehouse or on trucks.

How Much Are You Paying for Advice?

When it comes to investments, most people seem content to just “let it be” and not think about it. The problem with this approach is that the fees you pay for investment advice can add up to a pretty large number as the years go by.

20 Questions with Russell Tavolacci

Russell Tavolacci, senior vice president at Samsung HVAC, discusses assembling and managing a team, the future of the industry and the importance of training skilled labor.

Deliver Peace of Mind with Refrigerant Testing

Add value to your customer relationships by incorporating annual refrigerant testing. While many preventive maintenance tasks are well-established among contractors, annual refrigerants testing has not been — but should be.

Six Easy Ways to Increase Marketing Profitability

If you want to waste marketing dollars, then just burn the leads that marketing generates. You invest thousands of marketing dollars to produce those leads. Keep them productive. Keep them profitable.

Military Veterans Make Top-Notch Employees

In the last several years, there has been a focus on the importance of hiring veterans and many businesses have taken that to heart, because veterans bring with them experience and attitudes that make them great employees.

Five Traits of Successful Leaders

Managers do things right; leaders do the right things. As a leader, you have more power and influence than you think — be sure to use it wisely.

20 Questions with John Ratzenberger

John Ratzenberger, actor, director, producer and creator of Travel Channel’s “Made in America,” discusses learning a trade, the shortage of skilled American workers and changing the perception of a career without going to college.

The Secret to Hiring Top Sales Representatives

Are you trying to hire productive sales representatives who CAN close deals? Not easy ... what you see during a recruitment interview can and often is very, very different from what you observe after they have been a few months on the job.

Use Facility Data to Provide Value to Customers

The emergence of big data and the Internet of Things (IoT) are enabling better information management and, in turn, improved diagnostics and control of HVACR systems for retailers.

Get Started with Home Performance Contracting

It’s not an easy transition, but most HVACR contractors can add home performance to their business by getting the appropriate training and mentoring, acquiring certain testing equipment and making the right business development plans to ensure sufficient sales.

Cultivate Consumer Credibility and Trust

The overwhelming demand for consumer attention and dollars has created a market filled with cynics, whose defenses are on full alert.

Three Ways to Increase Sales Profitability

Selling profitably, riding with your salespeople and tracking results will improve your company’s sales profitability.

20 Questions with Marty Rosica

Marty Rosica, owner of Hawks & Company in Deptford, N.J., a 2016 Tops in Trucks Fleet Design Contest winner, discusses training the next generation, developing core values and being an entrepreneur.