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HVACR News

Little Leadership

Often it is the smallest things that make the biggest difference. With a little forethought and a little effort you can reap big results.

20 Questions with Robert Jackson

Robert Jackson, partner at Jackson, Dieken & Associates, a full-service insurance agency, discusses his experience as a pro football player, running an effective insurance business and applying team-based principles.

The Art of Resisting Irrational Behavior

Guy Kawasaki talks with Ori Brafman, author of “Sway: The Irresistible Pull of Irrational Behavior”, about the psychological forces at play when smart people make bad choices. Brafman offers insight into what to be aware of when assessing candidates for jobs, the right way to transform a company’s bad reputation, …

Why Change is Good

Guy Kawasaki talks with Ariane de Bonvoisin, CEO and founder of The First Thirty Days, about the importance of embracing change.

Shedding Light on Moonlighting Risks

Permitting employees to "borrow" equipment is a bad idea.

Credit Crunch

Three-quarters of small-business owners still feel confident about the futures of their own businesses despite the economy.

Check Fraud Checkup

Annual check fraud losses now exceed $20 billion. Businesses with checking accounts face a substantial shared risk. Frank Abagnale reviews your liability and offers procedures to follow to reduce your risk.

20 Questions with Paul Franks

Paul Franks, president and CEO of Sports Construction Group, discusses how he sold his company, and then bought it back after it went bankrupt and transformed it into a leader in its market.

Your Company Is Your Brand

The same elements that make your installed system unique only to your company are some of the elements that contribute to establishing and maintaining your company’s brand.

Top Four Marketing Buys

Direct mailing, reminder pieces, referral programs, and surveys are good uses of marketing dollars. Be sure to track results!

Exercise Caution With Government Contracts

Detailed records are the best defense against potential false-claims allegations.

Managing Expectations Helps Grow High-Performance Employees

If you set up your employees to fail, they will. However, if you five them the right tools and encouragement they need to do a great job, you will be pleased with the results.

Give Customers an Opportunity

Giving customers an opportunity to voice their opinions makes good business sense. It can also help you "snatch victory from the jaws of defeat."

Tackling Technology

Equipped with the right tools, contractors can increase productivity and reduce errors.

Standards — Preparing Contractors For Changes Ahead

Two key issues to the HVACR industry are teed up for action by the new Congress and the new Presidential administration in 2009.

20 Questions with Wayne G. Beck

Wayne Beck, owner of Aladdin Air Conditioning & Heating Inc. in Newbury Park, Calif., discusses service fleets, marketing, current market conditions and opening the proverbial and literal can of worms.

Adapting Lean Processes For The HVACR Industry

Inefficiency in construction exists in all areas, including office and management operations, as well as fabrication and field installation. Lean requires a substantial investment to get the return from Lean.

Flattening Out Seasonality

Service agreements, marketing and diversity will decrease dependence on the weather and flatten out the seasonality.

Lower Back Pain

Lower back pain is one of the most common health complaints we hear about today. Pain can be due to ordinary overuse, trauma, or a serious condition. Anti-inflammatory medications, in concert with therapeutic exercises can provide relief.

Does Your Brand Have Personality?

Rohit Bhargava, founding member of the pioneering 360 Digital Influence team at Ogilvy Public Relations Worldwide, discusses the role of personality in branding with Guy Kawasaki.