Originally published in 2009, Kawasaki reflects on his visit to the USS Nimitz and shares how HVAC contractors can model their organization after the Navy through respect, training, and teamwork.
Not all training will benefit your bottom line, but it should. Have a solid understanding of methodology, cost, and benefit before making training choices.
Accountability in sales is simple because it’s so effortlessly tracked. But company owners need to be able to ensure accountability in all functions. Additionally, while some employees may naturally have this “accountability gene” in their personality, many do not.
Agreements among shareholders concerning corporate control must be carefully drafted and usually must comply with very specific state laws. This is one time when a competent lawyer's help is absolutely necessary.
Doyle James, president of Aire Serv, a global franchise organization providing installation, maintenance, and repair of HVACR systems, discusses the economy, attracting new customers and the challenges ahead.
Wasted time is just the tip of the iceberg; the "hidden" part of procrastination is the impact it has on your team members' productivity and your customers' satisfaction - as well as your business and personal reputation.
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