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Customize Your Mobile Devices With Bridges To Other Software

Alpine Mechanical Services uses the BlackBerry smart phone to connect information gathered by our technicians with our office and ultimately the retail client. This simple communication is really not simple. It involves off-the-shelf technology with the BlackBerry. Here's how we do it.

20 Questions, The Best Of...

The best of 20 Questions features answers from eleven of our favorite interviews of the last several years.

Top 10 Strategic Errors in Your Sales Process

These are the top mistakes made by sales reps and how to correct them.

3 Steps to Attracting Clients Online

What do you need to attract prospects online? A great BOD! No joke. BOD stands for Brand, Outcome, and Differentiator.

Lay a Strong Foundation With Business Ethics

Ethics and their roots have practical applications for business beyond just a statement on paper. Here is my explanation of how Conditioned Air’s core values benefit everyone involved in our business: Integrity Integrity is always doing the right thing for people in a truthful way.

Make Your Move to Mobile

The features and benefits of almost all the systems that we investigated without going into the technical details or revealing specific provider names. This is certainly something you will want to research yourself.

Attitude and Focus Beat the Economic Blues

Many contractors I know did very well in 2010 despite the economy and despite all of the bad news in the media. What made the difference for those who did well and those who didn't? Attitude.

Why The Trillion-Plus-Dollar Federal Deficit Matters

Members of our industry won’t always agree on matters of government and public funding, but the federal deficit is something we can all rally around protest, and work to reduce.

Social Media Poses Legal Risks for Businesses

Although social media has many benefits, be aware of the employer liability regarding employee’s participation on a social media sites.

5 Reasons To Invest In Training Now

Lack of appropriate training has cost contractors and their customers millions of dollars on wasted energy. If you aren’t training today, don’t expect a profitable tomorrow.

Set Maintenance Agreement Goals to Cover Overhead

You need enough maintenance agreement customers to cover the entire overhead of your company so that you won’t have to worry about a flailing economy causing your company to go out of business. Here are six activities to do this fall to start seriously building your maintenance agreement base.

Use Trusts For Continuity Planning and Avoiding Probate

Trusts can provide benefits even for incorporated businesses.

20 Questions with Steve Schmidt

Publisher Terry Tanker recently spoke with Steve Schmidt, president of Frederick Air, Inc., winner of the 2010 Tops in Trucks fleet-design award in the manufacturer-sponsored category. They discussed Edvard Munch, marketing budgets, and Home Performance Contracting.

Economic Outlook: Shoot For the Moon

Brian Beaulieu, Institute for Trend Research, told Nexstar Network members at the Super Meeting that now is the time for investing.

How to Improve Installation Quality Control

Would you like to triple your customer referrals? Increase your sales closure rate 10%? Cut your installation warranty cost 75%? Add 1% to your installation profits? Reduce the turnover rate of your installation technicians to less than 5%? Boost the pride and morale of your co-workers and your company’s reputation?

How to Pre-Qualify a Sales Lead in 5 Steps

Your challenge is to focus time and energy on the prospects who are the most likely to buy. Here is how to do that by pre-qualifying your sales leads before you call them.

20 Questions with Keni Thomas

Former U.S. Army Range Keni Thomas was awarded the Bronze Star for Valor in the battle of Mogadishu and was the squad leader in the now-famous fight immortalized in the film Black Hawk Down.

Warning: Turn Down the Heat

If you aren’t addressing the very real threat of burnout, your business is at risk of underperforming. Paying attention to your own feelings is very important. But watching out for signs that an employee is beginning to suffer from burnout is critical for the success of the organization.

How to Plan For Your Extended Absence

Find the best way to plan for your business to succeed whether or not you are present for the daily operations.

How Government Is Wasting Our Money

As business owners, we cut expenses when business is down. We don’t look for new ways to spend money we don’t have. But unfortunately — as we’ve come to expect — that thought process doesn’t work in Washington.

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