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HVACR News

Are Mobile Customers Missing You?

Don't miss out on the new opportunities that the mobile web presents. Commit time and resources to designing a mobile version of your site that will benefit your business today and far into the future.

20 Questions with Ray Grimm

Ray Grimm, owner of A.W.E. Air. Water. Energy, discusses corporate re-branding strategies aimed at meeting your customer’s needs, growth strategies, and pushing retirement dates into infinity.

Now’s the Time to Speak Up About Proposed Regional Equipment Standards

Our industry has been anxiously awaiting the release of a new federal government rule that sets the minimum AFUE, SEER, and HSPF values for residential HVAC appliances. That wait ended on June 27 when the Department of Energy (DOE) Office of Energy Efficiency and Renewable Energy published the Direct Final …

Welcome Aboard!

The U.S. government reports that by next year, the country’s workforce will fall short of filling 3 million skilled-worker positions. The result: HVACR contractors will be competing with each other and other industries for good employees.

Is an ESOP Your Best Exit Strategy?

ESOP may be for profitable companies with high cash flow and skilled, engaged employees.

Be Weary of Retirement-Plan Checks That Show Up Unexpectedly

If you get a check and do not know why he received it, check with your retirement plan advisers first. Chances are the check belongs to your retirement plan.

5 Essentials of a Highly Profitable Commercial Service Department

Before you can sell and deliver commercial service successfully, you must develop systems and “checklists” or standard operating procedures, policies, and systems.

More Good News For Growth-Minded HVACR Contractors

Contractors adding services such as plumbing and electrical to expand their businesses and better service customers.

10 Strategies For Getting Good Customer Testimonials

One of the most powerful tools to help overcome a prospect's natural skepticism and to build relationships is the customer testimonial. They create believability, credibility, and a sense of security for your prospect and customer.

Tops in Trucks 2012: Green Vehicles

One trend that shows no sign of ending soon is to use fleet designs that promote energy savings and environmental responsibility

Boost Companywide Performance With a ‘Complete’ Software Solution

Providing end-to-end control and streamlined processes, a bid-to-cash solution can be the single most valuable software investment an HVACR contractor of any size can make.

Selling Commercial Service Agreements, pt. 1

This is the first of a six-part series on creating a selling system for commercial service agreements.

Document Management: When to Shred, When to Keep

Several options exist from destroying the document to retaining the paper. The rules surround what kind of document you have and depend on industry regulations. Abraham Niedzwiecki offers insight for determining when to shred and when to file.

Tops in Trucks 2011: Master of Mobile Marketing

One of the most powerful mobile marketing tools HVACR contractors have is their fleet. This year’s winners have fantastic-looking fleets that also support each contractor's branding and value proposition.

Advances in GPS Technology Boost Benefits of Fleet Tracking

Unpredictable fuel prices and increasing insurance costs for fleet vehicles continue to be challenges for HVACR contractors. Investing in technology can help.

10 Questions to Fine-Tune Your Marketing Strategy

A well-designed marketing strategy is a key component of driving short- and long-term revenue and growth. Here are 10 critical questions your management team can use to build highly effective communications between your company, and your customers, and prospects.

Employee Handbooks Can Provide Important Legal Protection

Regardless of the number of employees you have, you have to inform them of you policies. The best way to communicate these is through an employee manual. It will also provide your business important protection.

Use Overhead-Cost-Per-Hour to Measure Profitability

Calculating prices based on gross margin may do you a disservice. The key to successful pricing is to know your company’s overhead-cost-per-hour.

20 Questions with Wesley Holm

Wesley Holm, owner of Thompson Plumbing, Heating and Cooling, discusses his company’s fleet-marketing strategy, exceptional customer service and how to write six blogs a week.

5 Corporate Blunders that Cripple Sales Efforts

These are the five most common blunders that cause teams and companies to fail when it comes to working together to make big-ticket sales, and what you can do to fix the problems.