More Effective Performance Standards in 10 Steps
By Mike Callahan
To satisfy customers as completely as possible, a company’s leadership must understand, establish, and enforce performance standards that are based on meeting customer requirements.
4 Ways To Avoid Discrimination Claims Related to Hiring
By Mike Coyne
It is an unfortunate reality that an employer can be sued for employment discrimination — even before an individual becomes an employee. Numerous federal laws that prohibit discrimination in the workplace apply to the hiring process. The key to avoiding problems is to know what you can and cannot do and to set up systems to avoid legally hazardous conduct. Here’s how.
The True Cost of Employee Turnover: It’s Way More Than You Think
By Jeff Plant
Employee turnover is costing your company a ton of money. Here’s how to figure out its exact cost.
Business Growth from Start to Finish
By Marty Wolff
Business growth is good – but is it good at any cost? The answer – is no, not without a guide or a map for growth. 
Salesforce MC