Matt Michel

Matt Michel

Matt is the CEO of the Service Roundtable. Contractors join the Service Roundtable to receive new sales marketing and business tools weekly. These tools take the form of direct mail letters post cards consumer newsletters pricing calculators green marketing training tools eBooks training videos brochures and more. The Service Roundtable gives contractors over $3000000 of innovative and low cost ways to get and keep customers that are easily customized. For additional information visit"

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Please Don't Leave Me!

Contractors who have more leads than they can handle care about getting the work done and keeping their competitors from poaching technicians and installers. Here’s how to stop them.

Originally published Published: 04.07.16 Author By Matt Michel

14 Techniques to Improve CSR Performance

The first point of human contact between your company and your prospects and customers is your customer service representative (CSR). The CSR sets the tone for everything that happens. Good …

Originally published Published: 12.03.15 Author By Matt Michel