We spoke with Monica Ryan, owner of Village Plumbing & Air in Houston, a 2021 Tops in Trucks Fleet Design Contest winner. Ryan discussed working for her father, becoming a master plumber and marketing a woman-owned business.
Your CSR’s job is to take care of each customer and make them feel you will do everything possible to get that customer’s problem taken care of quickly.
Jason Kronz, president and co-founder of Building Reports, discusses his involvement in the development of Bluetooth technology and how connected devices help manage almost everything in our business and personal lives.