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HVACR News

Plan for the Unexpected

A crisis communications plan is essential to your business.

Lay a Foundation for a Customer-Centric Organization

Empower your employees to help your customers.

How Much Cash is Enough Cash?

Save the amount of cash that is comfortable for you. Get in the habit of putting money in savings accounts.

5 Keys to Giving Employees Good Feedback

Your employees need to know how they’re doing if they’re going to improve.

Shape Your Plans for a Successful Future

Do you know what it would take for your family to continue living their current lifestyles if you chose to never exit your business or, worse, were forced from your business?

20 Questions with Jay Kestenbaum

Jay Kestenbaum discusses leadership during adversity, business risk, managing private and public companies and his retirement July 1st after 43 years in the industry.

May 2021

May 2021

Northern California School District Installs 1,500 Carrier OptiClean Units

To prepare for its facilities fully reopening to students and staff, northern California’s Manteca Unified School District has installed 1,500 Carrier OptiClean Dual-Mode Air Scrubber & Negative Air Machines to purify the air in classrooms across its 30 schools.

Overcome the Workforce Shortage

There are many missed recruitment opportunities in this industry — you just have to know where to look.

Scale Up Through Acquisition

When you find a company that is a good fit with your own core values and culture, spend time getting to know them before you expand your business.

Cash, Profits or Profitability — Which is Most Important?

Continuous profits, turned into continuous cash, give your company the best chance for survival and building wealth.

A Planning Process for Future Success

Values-based goals matter, and they can affect how you pursue your overall financial goals.

Create Teamwork in Your Call Center

When a common goal is created and focused on, everyone on the team should be encouraged to do whatever it takes to get to that goal.

20 Questions with Phil Keoghan

Phil Keoghan discusses his appreciation for the skilled labor workforce, his family’s blue-collar roots and why it’s important to highlight a career in the trades.

April 2021

April 2021

The Right Way to Go Social

Make strategic choices about which social media platforms are best for your company.

Customer Relations is Everyone’s Job

Every member of your team is responsible for creating the type of experience you want your customers to have.

Boost Your Business Valuation

Implement these five add-backs to improve the profit situation of your company and make it attractive to buyers.

Wealth Rule No. 10: Have an Increasing Current Ratio

Your company’s current ratio should be monitored monthly. It should always be greater than one. It should be constant or trending upward.

How Long Does Planning for Your Business’ Future Take?

If neither you nor the business is prepared, planning will need to include a phase for getting both you and the business ready, as well as a phase devoted to designing and implementing the actual exit.