Taking pride in your company's awesome service and workmanship is one thing, but getting paid more than your competition for better quality is another.
Businesses can improve profitability in many ways. Some require making substantial investments, such as buying new equipment or expanding marketing efforts. But there are inexpensive ways as well. Here are three.
Field service technicians are on of the greatest business-development resources of any commercial service company. Some firms have trained their technicians on selling, but most service managers I know agree techs could do more to boost their business-development efforts.
Milt Baum and Barbara Keil, owners of KEIL Heating and Cooling in Riverdale, N.J., discuss the keys to their success and becoming certified through the Building Performance Institute.
One of the toughest things owners and managers have to do is to productively manage a labor force. But companies that manage their labor and their inventory effectively are among the most profitable.
