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HVACR News

Economic Outlook: Shoot For the Moon

Brian Beaulieu, Institute for Trend Research, told Nexstar Network members at the Super Meeting that now is the time for investing.

20 Questions with Steve Schmidt

Publisher Terry Tanker recently spoke with Steve Schmidt, president of Frederick Air, Inc., winner of the 2010 Tops in Trucks fleet-design award in the manufacturer-sponsored category. They discussed Edvard Munch, marketing budgets, and Home Performance Contracting.

5 Reasons To Invest In Training Now

Lack of appropriate training has cost contractors and their customers millions of dollars on wasted energy. If you aren’t training today, don’t expect a profitable tomorrow.

How Government Is Wasting Our Money

As business owners, we cut expenses when business is down. We don’t look for new ways to spend money we don’t have. But unfortunately — as we’ve come to expect — that thought process doesn’t work in Washington.

How to Improve Installation Quality Control

Would you like to triple your customer referrals? Increase your sales closure rate 10%? Cut your installation warranty cost 75%? Add 1% to your installation profits? Reduce the turnover rate of your installation technicians to less than 5%? Boost the pride and morale of your co-workers and your company’s reputation?

Leading the Search (SEO)

Potential customers have to be able to find your company when looking for a service provider on search engines such as Google, Yahoo and Bing

Warning: Turn Down the Heat

If you aren’t addressing the very real threat of burnout, your business is at risk of underperforming. Paying attention to your own feelings is very important. But watching out for signs that an employee is beginning to suffer from burnout is critical for the success of the organization.

Boost Technician Confidence to Sell More Service Agreements

Customer-service training must be continuous and thorough. If you just tell your technicians what you want, they will only think about what they are going to say and never say it.

Checklist: When New Hires Mean New Regulations

Here are some broad guidelines on human-resource compliance changes as your company grows.

How to Plan For Your Extended Absence

Find the best way to plan for your business to succeed whether or not you are present for the daily operations.

20 Questions with Keni Thomas

Former U.S. Army Range Keni Thomas was awarded the Bronze Star for Valor in the battle of Mogadishu and was the squad leader in the now-famous fight immortalized in the film Black Hawk Down.

How to Pre-Qualify a Sales Lead in 5 Steps

Your challenge is to focus time and energy on the prospects who are the most likely to buy. Here is how to do that by pre-qualifying your sales leads before you call them.

Improving Productivity Through Comprehensive Benefits

Business leaders have an opportunity and responsibility to help Americans close their insurance gaps, and in turn help their businesses. This is especially true at hvacr companies.

8 Steps to Maintaining a Professional Online Presence

Creating a professional online presence is a must for businesses these days. Here's how to be online without sacrificing personal privacy.

Tax Code Changes — The Time to Plan is Now

With regard to your 2010/2011 taxes, the old 5 Ps come to mind — Proper Planning Prevents Poor Performance.

20 Questions With Terry Nicholson

Terry Nicholson, Group President of One Hour Air Conditioning and AirTime 500, discusses pig farms, successful contractors, training and selling style.

Are You Using Contract Labor?

Congress considering changes to address 'worker misclassification' regarding independent contractors.

How To Ring Up More Replacement Sales

It means they practiced the four Ps of retail; Personality, Positioning, Presentation, and Price. Personality: Your company’s personality mirrors your own.

A Chance For Bonus Profits

Invest additional time and resources to inform customers and prospects about the expiring replacement tax credit.

Healthcare Reform: Readers’ Questions Answered

Changes coming this fall but recipients won't be taxes on benefits. Readers raise questions about the healthcare reform and we answer.

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