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September 2021

Increase Revenue & Build Consumer Trust

Increase Revenue & Build Consumer Trust

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One Easy Way Your Technicians Can Steal from You

Get a weekly cash flow report and the aged receivables and aged payables reports to back up the report. Look at the aging reports and see if things don’t look right.

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Can I Still Test for Marijuana and Not be Liable?

Rules for drug testing employees can be confusing, but it’s neither as complicated nor as impossible as you may think.

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How to Lead During a Time of Unprecedented Change

While the demands on leadership may be more urgent during times of crisis and change, the principles involved remain the same.

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Be a Leader AND a Manager

A good manager should strive to be a great manager as well as a strong and competent leader.

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Reverse the Trend

Recruit the next generation of HVACR professionals and end the workforce shortage.

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The Finale

There are many ways to say goodbye; and leaving a lasting impression is important.

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Protecting What You Care About

What would happen if, without warning, you were to die or become incapable of running the business?

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Ask Yourself, “Who Are You Doing This For?”

What are you doing for your team each day to ensure they trust and believe in you enough to follow you through the obstacles that are to come?

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Monica Ryan, owner of Village Plumbing & Air

Ryan discusses working for her father, becoming a master plumber and marketing a woman-owned business.

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