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January 2022

Two Things You Absolutely Must Have in 2022

First, happy 2022. I wish you a safe and healthy year. Two things are critical, not only for survival but to sleep well at night: a thriving maintenance program and cash.

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Sales-Style Analysis Pays Off 

Understanding how your sales team approaches customers will enable you to provide the right support.

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Financial Basics For Contractors Part 1: Five Crucial Measures of a Sound Company 

Do you believe that growing your company will result in greater profits, a higher selling price, and an easier lifestyle?

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The Formula For Leaving Customers More than Satisfied 

In my November article, we reviewed the need to establish a set of “core values” to set a company’s identity. They may have seemed to be common sense to many people, but the reality is simply that we can never assume any level of a consistent value system.

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The Craft Of Communication 

Keep in mind your company doesn’t employ mind readers. Rather than opening the lines of communication and asking questions and listening to the answers, she assumed she knew all the facts.

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How To Build A Dynamic & Highly Profitable HVAC Retail Business With Residential Service Agreements

After a combined career in the hvac industry of over 90 years, we can say one thing with absolute certainty: We fully recognize and understand the importance of residential service agreements in growing a highly successful retail hvac business!

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Learn from Your Strengths, Weaknesses

Conducting a proper SWOT analysis for your business is easier than you might think. To position your business in your particular market, you need to know who your competition is, and what they’re doing.

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