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Trane Presents at Smarter Services Executive Symposium


CHICAGO — Leaders from Trane, a leading global provider of indoor comfort solutions and services and a brand of Ingersoll Rand, will educate attendees about best practices for maintaining strong customer relationships at The Service Council Smarter Services Executive Symposium, held Sept. 12-14 in Chicago.

Kevin Bollom, vice president of Building Services for Trane, will be one of three Service Council member organizations co-presenting with customers as part of a keynote discussion.

Pehr Peterson, director of Construction and Asset Management for Reyes Holdings, LLC, will join Bollom in discussing key components to a successful “customer for life” relationship. Reyes Holdings, aligned with leading beverage and foodservice providers, delivers some of the best-known brands and widest variety of food and beverage items to retailers around the world.

In addition, Greg Parker, leader, Service and Industrial Refrigeration for Trane, will participate in a panel discussion about the social and mobile customer.

More than ever before, customers today are mobile and demand the mobility of their service information and relationship with the service provider. Parker will address the best practices for connecting with these customers which is vital to service success.

For additional information, visit ingersollrand.com or trane.com.