Manage Your Employee Engagement
Originally published: 12.01.16 by Heather Ripley
Military Veterans Make Top-Notch Employees
Originally published: 10.01.16 by Nick Baucom
In the last several years, there has been a focus on the importance of hiring veterans and many businesses have taken that to heart, because veterans bring with them experience and attitudes that make them great employees.
Reward Employees Without Giving a Raise
Originally published: 04.01.16 by Roxi Hewertson
The difference between people who love their work and people who don’t is the degree of appreciation they receive from their boss and their peers.
Drug Testing: Legal Implications of Your Company Policy
Originally published: 02.01.16 by Jo McGuire
One very unfortunate accident by an employee under-the-influence could cost a large company significantly or a small company everything.
New Wage and Overtime Laws for 2016
Originally published: 01.01.16 by Dr. Phillip Geist
The United States Department of Labor (US DOL) is amending the Fair Labor Standards Act in an effort to update it to take wage changes and inflation since the last update in 2004 into account.
Have a Plan Before You Hire
Originally published: 10.01.15 by Patrick Valtin
Originally published: 08.01.15 by Karen Garavatti
Avoid the Customer Service Apocalypse
Originally published: 04.01.15 by James Gerdsen
Skillful Resolution Makes for Happy Employees
Originally published: 03.01.15 by Jack Singer
Originally published: 02.01.15 by John Rudy
Treat Your Employees Like They Matter
Originally published: 12.01.14 by Christine Comaford
Use Personality Tests to Build a Better Team
Originally published: 10.01.14 by Beverly Flaxington
Find the Right People
Originally published: 10.01.14 by Ben Hubbert
A New Way To Do Performance Evaluations
Originally published: 09.01.14 by Lisë Stewart
Helping people work together to improve the overall performance of the company can be a rewarding and exciting conversation. Many employees don’t really understand what is expected of them, and aren’t sure what to do to get the results their manager expects.
Motivate with Money
Originally published: 07.01.14 by George Hedley
Find & Leverage What’s Right in Your Workplace
Originally published: 07.01.14 by Chris Walling
Originally published: 03.01.14 by Lisë Stewart
Hiring Smart! Effective Recruitment and Selection
Low-Cost Incentives – A New Year’s Resolution Worth Keeping
Originally published: 01.01.14 by Jenn Lonzer
How establishing a culture of appreciation can improve your customer service ratings.
5 Tips for Handling an Employee with Attitude
Originally published: 10.01.13 by Barbara Jaurequi
High Performers: How to Get Them,...How to Keep Them!
Originally published: 09.01.13 by Steve Schmidt
High-performing employees are individuals every small business owner dreams of hiring. But how do you find them? How do you recruit them? And how do you keep them? Here are five strategies.
5 Rules for Minimizing Bad Hires
Originally published: 09.01.13 by Jim Johnson
These five rules will help you hire the right people and avoid making bad decisions with potentially negative consequences.
3 Keys to Successful Team Building
Originally published: 07.01.13 by Steve Schmidt
Team building is based on identifying and separating tasks, then assigning those tasks to the individuals who are best trained and skilled to perform them. Here are three keys that will help you build a successful team.
Company Uniforms Help Isaac Heating & Air Conditioning With More than Just Branding
Originally published: 07.01.13 by Ray Isaac
Uniforms impact many aspects of your business: branding, productivity, safety, employee moral and employee recruitment, not to mention customer relations and – the biggie – your bottom line.
6 Keys to Hiring A-Player Service Technicians
Originally published: 03.01.13 by Greg McAfee
In communications and computing, what we thought was the best yesterday does not even come into play today. It’s not much different in the HVACR industry. Although we’ve not evolved as quickly, the days of a standing-pilot and single-stage motor are all but over, and being just a “good mechanic” is only part of the modern service technician’s job. Here are six ways to hire the best of the bunch.
7 Steps to Hiring and Retaining Good Support Team Members
Originally published: 03.01.13 by Beverly Flaxington
There are a lot of unsatisfied workers out there. The Bureau of Labor Statistics reports that about 50% of all employees leave their jobs within the first six months of being hired. And in a new survey by Right Management, a whopping 86% of employees polled said they plan to actively look for a new position this year.
When Making Personnel Moves, Trust Your Gut
Originally published: 02.01.13 by Michael Feuer
Being the boss requires being a very good teacher. When a pupil is not measuring up, the first question is: How can you help, and what can you do to improve the person’s performance?
How and When to End Disruptive Disagreements
Originally published: 11.01.12 by Michael Feuer
Disagreements and anger are a reality in the workplace and in life. People react differently under pressure. This behavior quickly reduces productivity. Here's how to call a timeout.
4 Landmines of Hiring and How to Avoid Them
Originally published: 10.01.12 by Brad Remillard
How do you develop an ongoing hiring strategy?
The ‘Moneyball’ Approach to Business Hiring
Originally published: 10.01.12 by J. Allan McCarthy
How do you develop an ongoing hiring strategy?
Hiring a Veteran Has Benefits
Originally published: 09.01.12 by Mike Coyne
Take it Slow: 6 Ways to Improve Your Hiring Process
Originally published: 08.01.12 by Greg McAfee
Here are six ways to improve your hiring skills. Yes they will slow you down, but that’s better than going fast and making a hiring mistake.
Ethical Decisions Make You, Your Company Healthier
Originally published: 05.01.12 by Kyle Scott
Being ethical has a higher cost in hard times than in good times, which makes being ethical difficult for some in the HVACR industry still suffering from weak demand. But, even good times can encourage bad behavior as one might get a sense of invincibility when the money is rolling in.
4 Crucial Traits To Look For In New Hires
Originally published: 04.01.12 by Patrick Valtin
Look for these “invisible” attributes to find high-performance employees.
Setting Goals: How To Inspire And Achieve With SMART And WISE Goals
Originally published: 01.01.12 by Joelle Jay
Transform your commitments into powerful goals using SMART and WISE goal setting.
5 Apps That Will increase Productivity And Awareness
Originally published: 11.09.11 by Barbara Brown
Companies on the leading edge have discovered that great apps don’t over- whelm users with information. They help them prioritize. This means it’s easier for managers to pick which problem to solve first, while staying on top of the general health of day-to-day operations.
The Right Way To Fire An Underperforming Employee
Originally published: 11.01.11 by Mike Coyne
A termination decision should be communicated quickly, calmly, and concisely to the employee. Rapoport notes that it is a time for action not talk.
Originally published: 07.01.11 by Doug Mitchell
The U.S. government reports that by next year, the country’s workforce will fall short of filling 3 million skilled-worker positions. The result: HVACR contractors will be competing with each other and other industries for good employees.
Simple Cafeteria Plan Could Address Health Insurance Fears
Originally published: 04.01.11 by Mike Coyne
A new type of benefit plan created by President Obama’s healthcare reform that was passed in 2010 may help smaller businesses satisfy potentially costly nondiscrimination requirements
Health Insurance: Be Aggressive About Redesigning Plans
Originally published: 03.01.11 by Mike Coyne
Get answers to questions about the new healthcare law.
Finding, Retaining Top Talent Becoming a Top Challenge
Originally published: 01.01.11 by Thomas Giddens
Employers need stellar talent to execute a rebound strategy and drive renewal and growth. Competition for proven managers and business leaders will grow fierce. Organizations that can differentiate themselves with a benefits package unmatched by competitors will be more successful at attracting top talent.
5 Prescriptions to Prevent ‘Hardening of the Attitudes’ Among Employees
Originally published: 01.01.11 by Jack Singer
Recent research shows that among the least-happy and least-engaged employees, the annual per-person cost of lost productivity due to sick days is more than $28,000, versus only $840 among the happiest and most-engaged employees. Here are five powerful prescriptions for enhancing employee morale and job performance and minimizing job stress.
Checklist: When New Hires Mean New Regulations
Originally published: 10.01.10 by Jeff Fenster
Here are some broad guidelines on human-resource compliance changes as your company grows.
Improving Productivity Through Comprehensive Benefits
Originally published: 09.01.10 by Thomas Giddens
Business leaders have an opportunity and responsibility to help Americans close their insurance gaps, and in turn help their businesses. This is especially true at hvacr companies.
4 Ways to Improve Communication About Benefits
Originally published: 05.01.10 by Ron Sanders
Update employees frequently and in a variety of ways.
Organizing Information for Quick and Effective Retrieval
Originally published: 03.01.10 by Kerry Gleeson
Creating parallel systems for papers, electronic documents, and emails is the key.
Who Can See Personnel Files?
Originally published: 07.01.09 by Mike Coyne
Who in your company do you permit to see personnel files? The second question is a legal one: Who is permitted to see personnel files as a matter of law?
Becoming The Employer Of Choice
Originally published: 06.01.08 by Bob Niewenhous
To be successful in today’s market, contractors and hvacr business owners must get creative and make recruitment a priority.
How to Hire Co-Workers, Part 3
Originally published: 06.01.08 by Ron Smith
Insurance Surety Programs
Originally published: 05.01.08 by Kyp L. Ross
Maximizing your surety program will create a sound continuity plan for you company.
How to Hire Co-Workers, Part 2
Originally published: 04.01.08 by Ron Smith
How To Hire Co-Workers
Originally published: 02.01.08 by Ron Smith
Recruiting is the practice of getting people interested in working for your company. Hiring is the practice of convincing people that your company is the one they should choose as their place of employment. To recruit and retain competent co-workers you must become an employer of choice. Ron Smith suggests how.
Originally published: 01.01.08 by Traci Purdum
Proper and on-going safety training can prevent most accidents. Investigating accidents and routine safety audits also can keep workers safe.
Recruiting Co-workers, Part 2
Originally published: 02.01.07 by Ron Smith
13 methods - Some you probably aren't using.
Recruiting Co-workers, Part 1 of 2
Originally published: 01.01.07 by Ron Smith
Properly staffing a company requires that you individually address six key elements: recruiting, hiring (recruiting and hiring are totally different), orientation, training, motivation, and retention. If you correctly handle each of the six, your staffing problem for now and the future will be solved.
The Art of Firing
Originally published: 09.01.06 by Guy Kawasaki
It’s one thing to lay off people, but quite another to fire someone.
The Art of Recruiting
Originally published: 08.01.06 by Guy Kawasaki
Ensuring an Adequate Workforce
Originally published: 1/1/10 by Rex P. Boynton
Rex Boynton discusses the main challenges that contractors will face over the coming years, including adjusting to the new environment of 13 SEER and the move to HFC-based refrigerants.
7 Tips for Hiring Great Employees
Originally published: 1/1/10 by Garrett Miller
The HVACR industry — along with many others — will find itself on a hiring frenzy this decade as scores of skilled technicians reach retirement age. This makes it imperative to revisit your hiring processes. Are they rigorous enough? Even if you think they are, it’s worth it to tighten your hiring processes even more so that you don’t waste valuable time and money.