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October 2019

Avoid Time Waste

Strategic diagnosing and troubleshooting reduces both call backs and time wasted accomplishing nothing.

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Improve Your Communication

Practice proper listening and communication to become a better leader.

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Have a Clear Vision for Your Company

Be a positive influence on your team, your customers, your community and this industry. Success will undoubtedly follow.

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You Can’t Take a Percentage to the Bank

What matters is the bottom line dollars or that the gross margins are consistent.

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Soft Skills Can Benefit Your Whole Company

By deploying technicians with strong soft skills, you’re maximizing the customer experience and increasing the likelihood of maintaining them as a loyal customer.

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How do YOU Define Success?

Regardless of size and years of experience, certain information is appropriate for all contractors to define success.

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Differentiating your HVAC Company

One strategy you may not have considered is to implement a uniform rental program to help technicians make a positive first impression, improve employee morale and make a positive impact on business results.

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Jeff Nusz, president of Reitmeier

We sat down with Jeff Nusz, president of Reitmeier, a mechanical HVACR contractor in Tualatin, Ore. Jeff discussed training the future workforce, learning to run a company and the importance of company culture.

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