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November 2018

 

Doing Good is Good for Business

When your company gives back to the community in a charitable way, it’s a win-win-win situation for your customers, your employees and your business.

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Identify People with Skills and Develop Them

Overcome the skills gap by educating, training and creating your own skilled workforce.

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Company Culture Starts at the Top

If you want your company’s culture to improve, you’ll have to start with yourself.

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Industry Titan, Valued Friend Retires … Again

It’s not often you find a person with abundant knowledge to share, a passion for business and a willingness to help the next man in line.

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Three Essential Functions, Part 2 — Service Profitability

Your service rate would be $140/hr, assuming you could bill 100 percent of a service technician’s time.

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Be Proactive About #MeToo, or Face Consequences

Understanding the law is one element of protecting an employer from potential liability, but preparing an action plan to handle workplace harassment is a very critical step in avoiding problems and exposure.

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All Hands on Deck!

Processes and procedures can be the difference in whether your business survives even under distress or whether it sinks.

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Featured Entrepreneur: Ken Goodrich

Ken Goodrich got his start in this industry the same way as many HVACR contractors: holding a flashlight for his father as he worked on air conditioners.

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Scott Larson, COO of Gustave A. Larson Company

We sat down with Scott Larson, president and COO of Gustave A. Larson Company, a wholesale HVACR equipment, parts and supplies distributor with more than 50 locations in the Midwest, Plains and Mountain states. Larson, who is the third generation to lead his family business, discussed future industry trends, contractor education and what it means to be successful.

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