Mosio has launched FieldForce Mobile, a web-based mobile messaging software for the mobile workforce. The service enables HVAC companies to save time and money over phone calls by communicating with their workers via two-way text messages.

Designed to give small and medium sized service businesses a competitive mobile edge without the need to buy new phones or hardware, FieldForce Mobile is on-demand two-way text messaging software that empowers companies with 5 - 500 reps, technicians, drivers or contractors working away from the office, the company says.

How it works

Technicians simply text into a special “texting” number Mosio provides the business to register for their company’s service. Company agents receive and respond by typing via their computers on a web-based interface. Outbound text messages can be sent to one or more team members with real-time alerts, reminders or updates. Inbound text messages are sent in by workers out in the field to give status updates, ask questions or place orders.

"The massive shift in the way people communicate with each other using mobile phones offers great advantages to businesses interested in communicating with their workers on-the-go. In the past this has been cost-prohibitive because of the need to buy new mobile devices and hardware, sign carrier contracts or develop apps. Mosio’s FieldForce offers companies the ability to let their workers use the phones they already have, but empowers management with internal business interactions from a web-based dashboard, offering visibility, control and increased revenues through improved work communication efficiencies,” says Noel Chandler, CEO of Mosio.

For information: 

www.mosio.com/ffm