The lightning-speed advancement of the Smartphone has left many companies scrambling to keep up with the technology and new opportunities. According to ComScore, there are 45 million Smartphones now active in the United States alone. Like social media, they are the new wave of communication and the only place they are going is into the hands of more and more consumers.
So, how can you capitalize on the growing popularity of this new technology? There are four things you can start doing today related to Smartphone technology to increase brand awareness, build relationships, and grow your business.
Text Message Advertising
More people now use their mobile phones for texting, rather than making a phone call. Imagine the impact of advertising to your target market via SMS (Short Message Service) text message; you have the opportunity to get their attention anytime, anywhere. Smart marketers get creative with these campaigns and often include a chance for the recipient to win something by responding to the text. Other ideas include mobile coupons, event invitations, mobile alerts, and special promotions.
SMS text marketing works for virtually any industry, is relatively inexpensive, and allows businesses to create highly targeted campaigns. The first step in launching a text-messaging campaign is to find a company that provides subscriber lists and can distribute your ads. Search your favorite search engine for “mobile marketing”, “SMS Text Marketing” or “SMS Advertising” and you’ll get plenty of options.
Create a Smartphone App
Like most things, Smartphone apps have been created to solve a problem, increase productivity, offer an intrinsic benefit, or for pure entertainment. Apple’s Iphone store alone has more than 150,000 apps available for download and users have downloaded more than 3 billion apps. The HTC and Motorolla Android phones, also have millions of users and offer thousands of apps.
There are plenty of companies who can help you develop an app for your idea. However, do your due diligence and check the developers’ references to ensure your intellectual property and ideas are protected.
Make your Web site Smartphone compatible
If you want to gain a competitive advantage over your competition, your brand needs to be as mobile as your customer. Start by viewing your current Web site on a Smartphone or Ipad. If you haven’t designed a mobile specific website, it probably won’t look the same. You’ll get much more targeted traffic and improved conversions if you create a mobile-enabled version of your site’s main content to meet the demands of today’s multifaceted Internet mobile user.
Creating the mobile version of your website’s content requires reformatting the navigation, text, and graphics to fit the smaller screen size of Smartphones. The files are then published on your web server and special code is added to your regular website to identify the type of device accessing your website. When a user visits your website, the appropriate version of your website is displayed. It’s a good idea to provide links from your mobile version to your full site as some users will elect to visit your full-size Web site.
Engage mobile customers through social networks
If you’re not friending and following, tweeting and YouTubing, you’re missing out on a lucrative opportunity to connect and engage with your target market. Social networking has leveled the playing field; it’s no longer just the companies with an over-inflated ad budget who can make waves. If you learn to add value and create a presence on Web sites like LinkedIn, Facebook, and Twitter, you can expand your reach, increase brand awareness, and create a loyal following of customers who will help promote you!
Research shows that more people access social media via Smartphones than with their desktop computers. People who access the Internet with their Smartphones are more likely to socialize online than their desktop counterparts, according to a Ruder Finn study. The study found 91% of mobile Web users socialize online, while just 79% of desktop users can say the same. The average American spends 2.7 hours a day on the mobile Web, the study found, with 45% of those users commenting on social networking sites and 43% contacting with friends through the sites.
Imagine the impact a viral video could have on your business success. This can only happen if you create and upload the videos to content sharing sites like YouTube or Vimeo. There are hundreds of video sharing Web sites, but start with YouTube since it’s the 2nd largest search-engine.
Keep your videos short, authentic and to the point. If you have a larger message, you may want to break it down to shorter segments as user’s attention spans have shortened.
Don’t Wait… Make Your Brand Mobile
Not only is mobile marketing a great way to gain and connect with new customers, it also enables you to add value for your current customers. By making your brand mobile, you will increase awareness about your company, products, and services.
The future of your business is in the palm of your hands, and in the handheld devices of your customers and prospects around the world. If you aren’t on board already, make sure you jump on or you and your business will surely get left behind.
About the author:
Ford Saeks is a business growth expert who specializes in helping businesses find, attract and keep their customers through innovative integrated marketing and social media campaigns. He is a renowned keynote speaker, author, successful entrepreneur, and CEO of Prime Concepts Group Inc. Learn more about Ford Saeks and his profit-producing resources at www.ProfitRichResults.com and www.PrimeConcepts.com