MSD Research has announced a new product research network called HVACProductRatings.com.
The online member-based network allows HVACR professionals to review and rate products they have used, as well as view ratings and reviews by other members.
This system, according to MSD Research, will help HVACR professionals make more informed decisions on which products to buy, saving them time and money.
If there are not enough reviews on a specific product a member is interested in, there is a Request a Review feature that will alert other members that feedback is needed. The member who requested a review will be sent an email when a review is written on that product. The email will contain the product name and the user name who wrote the review. A link will be provided for the member to go directly to that product review on the website.
Each user that writes a review on a specific product will receive an email after another user writes a review on that product, allowing the user to follow the opinions of others on that same product. A user can unsubscribe at any time from receiving emails on a product by clicking the unsubscribe link in the email.
HVACProductRatings.com also provides a Talk to the Manufacturer feature that MSD Research says benefits network members as well as the manufacturers listed here. This feature allows members to communicate directly and confidentially to the manufacturer about a product in which they may have a complaint, an improvement, or a new idea, giving the manufacturer an opportunity to provide the best products and service possible.