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Mike Muhney

Mike Muhney, the co-creator of ACT! software, is CEO of mobile relationship management purveyor vipOrbit — the first relationship-centric contact manager solution enabling mobile business professionals to manage their contacts, calendar and client/customer interactions across Mac, iPhone and iPad platforms. Visit www.VIPOrbit.com for additional information.

 



Articles by Mike Muhney

Reputation: The Real ‘R’ in CRM

Even if the concept of managing customer relationships was the premise for the CRM industry, the actual result is little more than a tool to oversee an employee’s progress with customers and prospects.
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