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MCA Chicago Teaches Members How to Stay Competitive

 

BURR RIDGE, Ill. — The Mechanical Contractors Association of Chicago (MCA) is teaching its members how to deal with change in the industry through a series of valuable webcasts produced as part of its Construction Education Institute.

Dr. Russ Rogers, Mechanical Contractors Association of Chicago advisor and DePaul University professor of applied behavioral science, is just one of the Team of Experts used by MCA to educate their members about topics essential to staying ahead in today’s construction market.

In his webcast titled, “Leading Change,” Rogers addresses the key components critical to leading change:

  • Dissatisfaction with the way things are or the status quo
  • Clarity of what the desired state would be
  • Steps needed to get from the status quo to the desired state

“If leaders in the construction industry aren’t constantly vying for improvement, then the end user will,” Rogers said. “The customer base in this society is being socialized to find what is better. Even if I am a loyal customer, if something is better than what you are offering, then that is going to test my loyalty.”

In Rogers’ other webcasts he discusses “Making Decisions”, “Managing Conflict” and “Considering Emotional Intelligence.”

These are just a few of the educational webcasts available to MCA members through their Construction Education Institute.

For additional information, visit www.mca.org.