Why Change is Good
Change equips you to handle any transition. Simply believe that something good will come.
20 Questions with Guy Kawasaki
1. You were born and raised in Hawaii, but are a passionate hockey player. Where’s your surfboard?
I have a surfboard. I got it for speaking for the Surf Industry Manufacturers Association. If I speak for one of the...
Why The Best Service Is No Service
Bill Price was Amazon.com’s first global vice president of customer service. Since leaving Amazon.com, Bill formed Driva Solutions to help clients deliver great customer experiences. He recently co-authored...
What Were They Thinking?
D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University. He is the author or co-author of 12 books. Pfeffer received his B.S. and M.S. degrees from Carnegie-Mellon U...
Are You An Egomaniac?
Steven Smith has spent the past 10 years exploring how great leaders use ego differently than everyone else—how they work, think, collaborate, and who they are. The result of his work is a book he co-authored w...
The Art Of Execution
If my memory isn’t failing me, after the Robert Redford character gets elected in The Candidate, he whispers to one of his supporters, “Now what?” Raising money is like running for office: It ...
The Art Of Partnering
When I went through the security line at San Francisco International Airport recently, I noticed a lapt...
How To Be An Effective E-mailer
Because of my recent column about schmoozing (December, 2006), you might think I’m a warm, fuzzy, and kumbaya kind of Guy. Mo...
The Art of Firing
It’s one thing to lay off people, but quite another to fire someone. In a sense, a layoff is easier because it usually happens in bad times, and so doesn’t single a person out. A firing, by contrast, can occur in good times as well as bad, a...
The Art of Recruiting
Recruiting doesn’t begin and end with the hiring process, it remains one of the most important aspects of any hiring manager’s job.
The Art of the Board Meeting
I’ve been on both sides of board meetings: as the entrepreneur (a.k.a., the “victim”) and as the board member (a.k.a., the “heavy”). I can’t tell y...
