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James Leichter is president and CEO of software company Aptora Corp., owner of Mr. HVAC LLC and majority partner at RA Tax and Accounting Inc. James is also a faculty member of EGIA Contractor University. Visit egia.org/university for additional information.


Articles by James Leichter

Establish and Hold True to Your Core Values

Leadership is one of the most important components of a contracting business, setting the tone and culture of an entire organization from the top down.
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7 Essential Accounting Practices for Your Business

Familiarize yourself with your financial statements and have a good understanding of your company’s accounting.
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Generational Leadership

Managers will be more effective once they understand the generational differences in their workforce.
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Tame Chaos with an Operations Manual

An operations manual could easily consist of 2000 pages or more. Creating one might seem like an overwhelming task. It’s not as hard as it might seem.
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Supercharge Your Sales Closure Rates

By knowing what motivates people, and what stresses them out, you can improve your ability to hire the right person, supervise your staff, and even improve your sales closure rates.
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The Importance of Employee Retention

Winners tend to want to work with other winners — here’s how to keep them around.
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Use Personality Assessments to Manage Your Business

Personality assessments can help your company improve hiring, placement, and management. By knowing what motivates people, and what stresses them out, you can improve your ability to hire the right person, supervise your staff, and even improve your sales closure rates.
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Increase Your Service Technician Revenue

Raising revenue isn’t so much about selling as it is doing what is best for your customer.
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