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Flame Furnace, Charmichael, Schaafsma Win Bryant Medal of Excellence Awards

 

Doug Young, President of Behler-Young presents Tier 3 MOE Award to Dennis Meteer and Dorothy Tapling, of Flame Furnace

GRAND RAPIDS, Mich. — Flame Furnace Company, Carmichael Heating & Air Conditioning and Schaafsma Heating & Cooling, Inc. were all recently awarded with Medal of Excellence (MOE) Awards at the annual Bryant dealer meeting.

The MOE award is a business enrichment program specifically designed to recognize Bryant dealers that do “whatever it takes” to improve their business. The decision to award a Bryant dealer with the MOE distinction is based on their sales growth, product mix and customer satisfaction. Additional criteria such as dealer program utilization and the company’s self-assessment are also taken into consideration.

Thomas Smrcina, President of Carmichael Heating & Air Conditioning and Doug Young, President of Behler-Young (left to right)Schaafsma received the Tier 1 MOE Award, while Carmichael snagged its second consecutive Tier 2 MOE Award and Flame Furnace was awarded its fourth Tier 3 MOE Award.

“I am so proud of our team for winning this award again,” said Gary Marowske, president of Flame Furnace Company. ”This is the fourth time we have won an MOE Award. It just goes to show that the core values we’ve operated our company on since its inception more than 60 years ago, compassion, integrity, safety, responsiveness and professionalism are still effective and allow us to continue to be a leader in the industry today.”

All three companies’ service technicians are NATE certified Schaafsma Heating & Cooling Receives Tier 2 Medal of Excellence (MOE) Awardwhich is one of the primary requirements for the Bryant Factory Authorized Dealer status. The North American Technician Excellence (NATE) is the leading testing and certification program for technicians in the HVACR industry.

In business since 1949, Flame Furnace consultants and rapid response teams have installed more than 75,000 home comfort systems and serviced more than 200,000 residents in Southeast Michigan. The company offers same day service, as well as, holiday, weekend and nighttime service.

Carmichael Heating & Air Conditioning services homes and buildings throughout Ferrysburg, Grand Haven, Hart, Hesperia, Holton, Spring Lake, Montague, Muskegon, North Muskegon, Norton Shores, Ravenna, Rothbury, Shelby, Twin Lake, and Whitehall.

With locations in Grand Rapids and Zeeland, Schaafsma Heating & Cooling has been providing total home comfort to the entire West Michigan area since 1905. Their service technicians are NATE certified which is a one of the

For additional information, visit www.bryant.com.