Understanding how to plan and develop a successful training and certification program is a major key to eliminate workforce shortages. A majority (63%) of High Yield Contractors who are proactive about achieving continued success effectively train their technical and sales staff.
Those High Yield Contractors who have a training and certification program in place to attract and recruit technicians have far fewer problems finding, maintaining and growing their workforce.
Successful contractors invest in their business and the products they offer, but there's another area in which High Yield Contractors continue to invest — their people.
Specifically, High Yield Contractors invest in training, educating and advancing the careers of their employees.
Because certified technicians add more to a company's bottom line than non-certified technicians, contracting firm owners are willing to reward that increased ROI.
The average hourly wage for a NATE certified technician is $25.30 compared to $22.75 for a non-NATE certified technician — that's an 11.2% increase in salary! Well worth it when you consider the increased ROI a company earns with fewer callbacks.
With a properly trained staff, you make more revenue per employee and achieve a higher return on investment (ROI) on hard assets such as equipment and trucks. Finally, education needs to be perpetual and not simply something offered in the slow months.
A great training program can also help you retain top talent.
Today's workforce is always looking toward advancement and if you can't help them get there, they'll gladly find an employer who will.
The bottom line is both employees and employers must invest time and money into training and certifications, as both benefit from this investment.
Be proactive with your investment in training, education and certification, and you'll soon be on your way to becoming a High Yield Contractor.