HVACR BUSINESS AOTC ENEWS
enewsletter
 
Nexstar
 
Ruth King
 
 
 
 
NOVEMBER 2018
web exclusive

Prepare Your Technicians for Certification

If you earned your stripes before NATE was around, you may not be aware of how in-depth their exams are. To earn an installation or service certification, a technician must pass both a 50 question core exam, and a 100 question specialty test.

By Mike Moore

Mike Moore
Rheem
business insights

In Business, Two Wrongs Sometimes Make a Right
When executives and managers always get it right the first time, they probably aren’t taking enough chances to be better than average and reach stretch goals, innovate or do anything that is out of the norm.

Answer to Simple Question Predicts Success Better than Resume
Asking interview questions about challenging work experiences can help discern whether a candidate is willing to learn from their mistakes.

There Are No Marketing Tools That Will Solve Your Problem
The dizzyingly prolific marketing expert Seth Godin has two symbiotic goals. First, to make entrepreneurs and others into great marketers. Second, to save everyone else from having their time wasted by lousy marketers.

If Your Customers Are Only 99 Percent Satisfied, You Need to Do Better
Mark Davis, chairman and CEO of PuroClean, explains one of the company’s mantras about "relentless customer service" and the mentality to pursue 100 percent satisfaction. Leaving the customer satisfied, ready to come back and ready to refer PuroClean with passion are ways to achieve that goal.

Why McDonald's Might Be Training Your Next Great Hire
LinkedIn recently surveyed 4,000 U.S. managers and executives and found “soft” skills are now their No. 1 training priority. Reports from the National Association of Colleges and Employers have been advising new grads for the past few years that, while STEM majors and high GPAs are swell, what hiring managers really want is more candidates who can solve problems and work well with teammates.

Here's Why Employees Are Quitting More Than Ever Before
Today’s job market is ripe for job hoppers and employees are keeping their eyes open for their next big opportunity. Employers are scratching their head, struggling to retain staff in the most job seeker favorable market in over a decade.

Podium
products

ARMSTRONG
Tango Parallel Pumps

Armstrong

BOSCH
Buderus SSB Series

Bosch

DANFOSS
Digital Service Tool

Danfoss

DIVERSITECH
AC Security Cages

DiversiTech

ENVERID
HLR Rooftop Model

enVerid

FRIEDRICH
J-Series Ductless

Friedrich

LG
Rotary Compressor

LG

PARKER SPORLAN
FR Series TEV

Parker Sporlan

VIEGA
MegaPress Fittings

Viega

archives

Continue Your Education
There is no manual on how to manage effectively and true improvement comes from being in the job, doing the work, assessing the results and reflecting on the outcome.

Stop Training, Start Learning
A move toward a learning model will increase the retention of knowledge in your training program.

5 Reasons To Invest In Training Now
Lack of appropriate training has cost contractors and their customers millions of dollars on wasted energy. If you aren’t training today, don’t expect a profitable tomorrow.

 

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