Many books have been written on the subject, yet most of them are missing the boat when it comes to detecting the most fundamental and costliest mistakes business owners make in hiring new employees.
By Patrick Valtin
Common Traits of the Most Inspiring CEOs Most people like to see a leader who is visibly involved in various aspects of the business, whether its development, operations or marketing. That visible investment in the day-to-day working environment can be motivating and inspiring to the whole crew.
Stay in the Loop without Micromanaging Being a good manager sometimes feels like walking a tightrope. You want to be hands-on and accessible. But at the same time, you don’t want to be so involved in your teams’ day-to-day activities that you squelch their creativity, hurt morale, and miss out on your priorities completely.
Revolutionizing Customer Service Getting customer interactions right has never been more important, especially since social media has given unhappy customers a louder voice. Many companies want to raise their level of service, but the question is, "How?"
7 Ways to Attract and Keep Customers Figuring out how to attract and keep customers is vital if a business is going to be successful and grow. And not just one strategy will get you there.