Sauermann Group
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The 10 Deadliest Hiring Mistakes

Many books have been written on the subject, yet most of them are missing the boat when it comes to detecting the most fundamental and costliest mistakes business owners make in hiring new employees.

By Patrick Valtin

Patrick Valtin
business insights

Common Traits of the Most Inspiring CEOs
Most people like to see a leader who is visibly involved in various aspects of the business, whether its development, operations or marketing. That visible investment in the day-to-day working environment can be motivating and inspiring to the whole crew.

Stay in the Loop without Micromanaging
Being a good manager sometimes feels like walking a tightrope. You want to be hands-on and accessible. But at the same time, you don’t want to be so involved in your teams’ day-to-day activities that you squelch their creativity, hurt morale, and miss out on your priorities completely.

Revolutionizing Customer Service
Getting customer interactions right has never been more important, especially since social media has given unhappy customers a louder voice. Many companies want to raise their level of service, but the question is, "How?"

7 Ways to Attract and Keep Customers
Figuring out how to attract and keep customers is vital if a business is going to be successful and grow. And not just one strategy will get you there.

Social Tools to Listen and Interact With Customers
From product discovery to purchase and support, tools have emerged to help your business manage the social customer experience on whichever channel your customers prefer.

Millennials Overtake Baby Boomers as America’s Largest Generation
Millennials, whom we define as those ages 18-34 in 2015, now number 75.4 million, surpassing the 74.9 million Baby Boomers (ages 51-69). And Generation X (ages 35-50 in 2015) is projected to pass the Boomers in population by 2028.


4 Keys to Using Feedback During Technician Training
Owners and managers need to make sure their employees understand that feedback is a gift: used appropriately, it can help improve their job performance. Find out how.

8 Questions to Ask Before Investing in Training
Not all training will benefit your bottom line, but it should. Have a solid understanding of methodology, cost, and benefit before making training choices.


Mitsubishi Electric Recognizes Design Excellence Award Winners

Ingersoll Rand Issues Update on Global Climate Commitment

Bell & Gossett Little Red Schoolhouse, UA Team Up to Train the Trainers

GPS Insight Integrates with Fleetio

Emerson Celebrates Grand Opening of New Innovation Center


Daikin VRV IV-S-series


Cool Seal A/C Leak Sealer


GeoSpring Heat Pump
Water Heater


A.O. Smith Commercial Gas Conservationist BT-60

A.O. Smith

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