When the phone is ringing off the hook and you have more leads than you can handle, all you care about is getting the work done — and keeping your competitors from poaching your technicians and installers. Here’s how to keep your best employees.
By Matt Michel
Try Harder to Keep Your Employees Happy Sometimes, taking a step back is the best way to allow creative thinking to take center stage. Give individuals the freedom to approach any given situation in their own unique way.
Five Ways Management and Leadership are Different Everything we were taught about management assumed that the manager would know what to do and was calling the shots. These days we understand that the old-fashioned view of a manager’s duties is wholly insufficient for the new-millennium workplace.
Has the Internet of Things gone too far? It’s quickly getting to a point where it isn’t enough just to have a glass of water. That glass has to connect to the Internet, and report your consumption to a plethora of online services and apps that will, in turn, tell you whether or not you’ve had enough for the day.
How Planning to Fail Can Help You Succeed Setting "implementation intentions" is about creating an automatic, specific response to each obstacle in your way. It's a simple principle, which comes down to knowing ahead of time exactly what you'll do if you veer off course, as well as defining precisely what veering off course means for you.
Why Leadership Development Has to Happen on the Job Success in the 21st century will require leaders to pay attention to the evolving context in which a business is operating. Contextual leaders facilitate adapting to change by helping their people understand the nature of new challenges and opportunities and how to address them in the moment.
Legal Does Not Mean Safe As more states legalize marijuana, employers should know they still have the right to a drug-free workplace policy. The first step to ensure a well-defined message pertaining to employee drug use is a strong drug policy that is clearly stated and well communicated. Zero-tolerance policies are still perfectly enforceable.