April 2018
Prepare Your Company, Team for When Disaster Strikes
The only way to provide any help in your community is to have a solid disaster plan in place.
The Nature of Value
Understand the difference between value and price — and its impact on the sales experience.
What Makes You Memorable?
Differentiate yourself from competitors and give your customers something to remember.
‘I Made a Profit — Where’s the Cash?’
There are times your company shows a profit, yet you have problems scraping enough cash together for payroll.
Add Value to Your Customer Relationships
You should view your technicians’ proactive efforts as a service rather than a selling activity.
Scale Up Through Acquisition
To be successful, there’s a refined, proven approach that can propel your brand to the promised land.
Set Goals When Planning Your Exit Strategy
The ultimate goal of exit planning is for the owner to thrive without the business, and for the business to continue to be operational and financially sound.
Featured Entrepreneur: Angie Snow
Angie Snow had a rewarding career as a teacher when her husband Ryan was presented with an opportunity to purchase an HVACR company after having spent 10 years in the industry as a technician and a general manger.
Mike Schwartz, CEO of Daikin Applied Americas
Mike Schwartz discusses refrigeration and the environment, leading a large, diverse company and how contractors can differentiate themselves.
Consistency is Key to Growth, Profits
When you become a One Hour Heating & Air Conditioning® franchisee, you have a proven template for growth and profitability