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HVACR Business Web
Are you prepared for the changeover from R-22 to R-410a on Jan. 1, 2010?

Yes, we have already made the switch.
Yes, we are starting to introduce R-410a products.
We are aware, but haven’t implemented new procedures.
No, what’s R-410a?

INSIDE HVACRBUSINESS

October, 2007

FEATURES

FLIP THIS FLEET
Keeping your vehicles in tip-top shape sends the right message and saves money.

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KEY QUESTIONS TAKE MYSTERY OUT OF INSURANCE
Asking the right questions can make the selection process easier.

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MANAGING, MONITORING SALES FOR SUCCESS
Properly training retail sales personnel and making sure they areperforming to expected levels is essential.

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DEPARTMENTS

20 QUESTIONS WITH . . .DAVID HECKLER, COMFORT SUPPLY INC.
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AVOIDING FALSE STARTS
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LESSONS LEARNED
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MANEUVERING HOLIDAY CASH MISTAKES
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DEALING WITH FICKLE CUSTOMERS
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ADDED VALUE — A POWERFUL MARKETING PRINCIPLE
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PRE-EMPLOYMENT SCREENING REQUIRES CAUTION
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WHAT IS AT THE HEART OF SELLING?
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OCTOBER PRODUCT REVIEW
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