5 Steps to Satisfy an Unhappy Customer
Both unhappy customers and happy customers deserve to be treated like they are your only customer, especially in the HVAC world.
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Gere Jordan writes for Continental Message Solution (CMS), an award-winning call center serving the HVACR industry. Be sure to visit his blog and learn about CMS at www.continentalmessage.com.
Both unhappy customers and happy customers deserve to be treated like they are your only customer, especially in the HVAC world.
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Be Prepared to Satisfy Customers When They Call.
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