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Jenn Lonzer

Jenn Lonzer, M.A. is managing editor of HVACR Business and a public relations and strategic communications consultant.

Articles by Jenn Lonzer

Small Businesses, Big Brands

Fleet branding has 2.5 seconds to make an impression on passersby; make every second count
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Getting Paid

Review current payment policy recommendations to ensure that getting paid is fast, safe, and simple.
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Low-Cost Incentives – A New Year’s Resolution Worth Keeping

How establishing a culture of appreciation can improve your customer service ratings.
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