Jenn Lonzer, M.A. is managing editor of HVACR Business and a public relations and strategic communications consultant.
Articles by Jenn Lonzer
Small Businesses, Big Brands
Fleet branding has 2.5 seconds to make an impression on passersby; make every second count
Review current payment policy recommendations to ensure that getting paid is fast, safe, and simple.
Low-Cost Incentives – A New Year’s Resolution Worth Keeping
How establishing a culture of appreciation can improve your customer service ratings.