Jenn Lonzer, M.A. is managing editor of HVACR Business and a public relations and strategic communications consultant.
Articles by Jenn Lonzer
Review current payment policy recommendations to ensure that getting paid is fast, safe, and simple.
Small Businesses, Big Brands
Fleet branding has 2.5 seconds to make an impression on passersby; make every second count
Low-Cost Incentives – A New Year’s Resolution Worth Keeping
How establishing a culture of appreciation can improve your customer service ratings.