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20 Questions
20 Questions In Memory of Jack Hutchinson
Originally published: 04.01.14 by Terry Tanker
It is with heavy hearts that HVACR Business announces the sudden passing of Jack Hutchinson, Vice President of Sales, on March 13, 2014. HVACR Business Publisher Terry Tanker collected memories from those who knew him well to create this month’s 20 Questions column.
20 Questions with Tony Petrolle
Originally published: 03.01.14 by Terry Tanker
HVACR Business Publisher Terry Tanker sat down with Tony Petrolle President of Gaithersburg Cooling & Heating (GAC), Bryant’s 2013 Dealer of the Year award winner. The two discussed acquiring a company, assembling the right team, and the development of a quality assurance team to provide employees with the best work environment and customers with the best products, service and support.
20 Questions with Mike Reilly, President and Owner, EWC Controls
Originally published: 02.01.14 by Terry Tanker
HVACR Business Publisher Terry Tanker met with Mike Reilly, president and Owner of EWC Controls, to discuss manufacturing, family businesses, and how his company can help provide contractors solutions to customer problems.
View 20 Questions with Mike Reilly, President and Owner, EWC Controls
20 Questions with Wendy Staso, President and CEO, Huckestein Mechanical Services, Inc.,
Originally published: 01.01.14 by Terry Tanker
HVACR Business Publisher Terry Tanker met with Wendy Staso, President and CEO of Huckestein Mechanical Services, Inc., the only woman-owned mechanical company in western Pennsylvania. The two discussed turning around a troubled company in difficult economic times, building the right team to do the job, rebuilding a brand, and structuring a company to make it profitable.
View 20 Questions with Wendy Staso, President and CEO, Huckestein Mechanical Services, Inc.,
20 Questions with Chris Nelson President, Carrier Residential and Commercial Systems North America
Originally published: 12.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker met with Chris Nelson President, Carrier Residential and Commercial Systems North America, at the AHRI Annual Meeting. The two discussed the military, sales and marketing, operational and strategic planning, innovation and success.
20 Questions with Mark Lowry, Executive Vice President, RSES
Originally published: 11.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker met with Mark Lowry Executive Vice President of The Refrigeration Service Engineers Society in Washington D.C. The two discussed improving service technician training, certification, and competence, and what it means for contracting owner’s bottom lines and the industry as a whole.
View 20 Questions with Mark Lowry, Executive Vice President, RSES
20 Questions with Ron & Yvette Farris, Owners of Air Control Corporation, Springvale, AR
Originally published: 10.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker sat down with 2013 Tops-In-Trucks Fleet Design Contest winners Ron and Yvette Farris owners of Air Control Corporation in Springvale, AR. They discussed managing a business together, service agreements, re-branding, sales leads, marketing, delegating responsibility to employees and hot-selling products this year.
View 20 Questions with Ron & Yvette Farris, Owners of Air Control Corporation, Springvale, AR
20 Questions with Lee Rosenberg, Chairman, Rosenberg Indoor Comfort
Originally published: 09.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker sat down with Lee J. Rosenberg, P.E, chairman of Rosenberg Indoor Comfort, San Antonio, TX. they talked about travel, Lee's HVAC career and the challenges of owning a family business.
View 20 Questions with Lee Rosenberg, Chairman, Rosenberg Indoor Comfort
20 Questions with Peter Hungate, Owner, Pacific Air Systems
Originally published: 08.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker met with Peter Hungate, owner of Pacific Air Systems in Tacoma, WA, one of HVACR Business’ 2013 Tops-In-Trucks winners. The two discussed business processes, ordering fleet vehicles, mentors, customer service and giving up company control in order to grow.
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20 Questions with Tom Edwards, President, Ruskin Air and Sound Control
Originally published: 07.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker recently spent the afternoon with Ruskin president Tom Edwards at their corporate headquarters in Grandview, MO. The company manufactures a wide range of products including dampers, louvers, zone control products, and energy recover products to mention a few. The two discussed management skills, mentors, Ruskin Guiding Principles, social media and recreational activities.
View 20 Questions with Tom Edwards, President, Ruskin Air and Sound Control
20 Questions with Mark Evans, President and Owner, Burton A/C, Heating, Plumbing and More, Omaha, NE.
Originally published: 05.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker recently met with Mark Evans, owner and president of Burton A/C, Heating, Plumbing and More. The two discussed future growth, employee training, employee motivation and things to do on rainy golf vacations.
20 Questions with Ray Isaac, President, Isaac Heating & Air Conditioning
Originally published: 04.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker recently met with Ray Isaac, president and one of the fourth-generation owners of Isaac Heating & Air Conditioning in his Rochester, N.Y., office. The two discussed company values and vision, internal communications, the customer experience, and growing up in a family business.
View 20 Questions with Ray Isaac, President, Isaac Heating & Air Conditioning
20 Questions with Mr. Cliché
Originally published: 03.01.13 by Terry Tanker
HVACR Business Publisher Terry Tanker recently interviewed Mr. Cliché, President and CEO of Cliché Inc. Mr. Cliché is believed to be the nation’s leading purveyor of buzzwords, catch phrases, and clichés for people too busy to speak in plain English. The two discussed customer-centric proactive solutions, maximizing synergies, and data-driven ROI. If you can wrap your head around this interview, take it and run with it. Life is good.
20 Questions with Lisë Stewart, Founder of the Galliard Group
Originally published: 02.01.13 by Terry Tanker
On a frigid 7-degree day, publisher Terry Tanker visited with Lisë Stewart, founder of the Galliard Group, a company that serves the unique needs of family owned and closely held businesses. The two discussed Galliard’s focus on exit strategies, strategic planning, organizational development, hiring and recruitment, family governance, developing effective succession plans and her favorite phrase: “Deal with the emotional issues before the emotions become the issue.”
View 20 Questions with Lisë Stewart, Founder of the Galliard Group
20 Questions with Chris Baker, President and COO of Virginia Air Distributor
Originally published: 01.01.13 by Terry Tanker
A few weeks before the holiday rush publisher Terry Tanker spent time with Virginia Air Distributor’s Chris Baker, President and COO, to discuss family businesses, customer service that sets his business apart from others and his passion for triathlons.
View 20 Questions with Chris Baker, President and COO of Virginia Air Distributor
20 Questions with Takeshi Ebisu, Senior Executive Officer, Daikin
Originally published: 12.01.12 by Terry Tanker
On Nov. 1, Japan-based Daikin Industries completed its acquisition of Goodman Global Inc. for $3.7 billion. The marriage combined a leader in the ductless air-conditioning market with a leader in the ducted market. Recently Publisher Terry Tanker participated in an industry press briefing with Takeshi Ebisu, Daikin Senior Executive Officer, to find out what the future holds for both companies.
View 20 Questions with Takeshi Ebisu, Senior Executive Officer, Daikin
20 Questions with Steve Saunders. President, Tempo Mechanical, Dallas, Texas
Originally published: 11.01.12 by Terry Tanker
Publisher Terry Tanker recently spoke with Steve Saunders of Tempo Mechanical in Dallas. Tempo, an employee-owned company, is a leader in green building practices.
View 20 Questions with Steve Saunders. President, Tempo Mechanical, Dallas, Texas
20 Questions with John Barbour, Owner, Union Mechanical, Fort Myers, Florida
Originally published: 10.01.12 by Terry Tanker
Publisher Terry Tanker met with John Barbour, owner of Union Mechanical in Fort Myers Florida, to discuss advertising, his company's award winning fleet design, business growth and challenges facing his company in the coming year.
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20 Questions with Joe Timo, Owner, Timo's Air Conditioning & Heating
Originally published: 09.01.12 by Terry Tanker
Publisher Terry Tanker recently interviewed Joe Timo, founder of Timo’s Air Conditioning & Heating in Palm Springs, CA. They talked about branding, search-engine optimization, and the unusually humid desert summer.
View 20 Questions with Joe Timo, Owner, Timo's Air Conditioning & Heating
20 Questions with John and Jeff Churchill Owners of ServiceOne Omaha, NE.
Originally published: 08.01.12 by Terry Tanker
Publisher Terry Tanker recently met with the father-and-son team running ServiceOne in Omaha, NE, one of the 2012 Tops In Trucks winners, to discuss strategy, marketing, add-on acquisitions, and competition in their market.
View 20 Questions with John and Jeff Churchill Owners of ServiceOne Omaha, NE.
20 Questions with Bill Gardiner, Chairman, Gardiner Trane, Solon, Ohio
Originally published: 07.01.12 by Terry Tanker
Publisher Terry Tanker met with Bill Gardiner, chairman of Gardiner Trane, this summer just prior to celebrating the company’s 50th anniversary in business. The two discussed business longevity, company growth, world travel, and future opportunities that will drive the company for the next 50 years.
View 20 Questions with Bill Gardiner, Chairman, Gardiner Trane, Solon, Ohio
20 Questions with John Hazen White, Jr., CEO of Taco
Originally published: 06.01.12 by Terry Tanker
Publisher Terry Tanker recently met with John Hazen White, Jr., President and CEO of Taco, a growing manufacturer and marketer of hydronic systems for the residential and commercial marketplace. They talked about employee education, a dedicated and trusting workforce, his business philosophy, company communications, and politics.
20 Questions with Tom Huntington, WaterFurnace President and CEO
Originally published: 05.01.12 by Terry Tanker
Publisher Terry Tanker recently talked with WaterFurnace President and CEO Tom Huntington, who is also serving as chairman of the Geothermal Exchange Organization (GEO). They met in Orlando at the WaterFurnace national sales meeting and discussed golf, woodworking, tough business decisions, and empowering employees.
View 20 Questions with Tom Huntington, WaterFurnace President and CEO
20 Questions with Ron Smith, Contractor, Consultant, and Adviser to HVACR Business
Originally published: 04.01.12 by Terry Tanker
Publisher Terry Tanker sat down with HVACR Business board member Ron Smith after reading a recent article in Comanche Marketing from Matt Michel.
View 20 Questions with Ron Smith, Contractor, Consultant, and Adviser to HVACR Business
20 Questions with Dolfe Kahl, CEO, Visual Marking Systems
Originally published: 03.01.12 by Terry Tanker
Publisher Terry Tanker met with Dolf Kahle, CEO of Visual Marking Systems, at the company’s headquarters to discuss strategic planning, fleet graphics, and lean organizations.
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20 Questions with Ann Kahn, President, Kahn Mechanical Contractors.
Originally published: 02.01.12 by Terry Tanker
Publisher Terry Tanker had the opportunity to interview Ann Kahn, President of Kahn Mechanical Contractors. They talked about energy-performance contracting, core values, and getting through tough times.
View 20 Questions with Ann Kahn, President, Kahn Mechanical Contractors.
20 Questions with Ron Gravitt, Owner of Allegiance HVAC, Mokena, IL
Originally published: 02.01.12 by Terry Tanker
Late last fall Publisher Terry Tanker meet with Ron Gravitt, owner of Allegiance HVAC just outside of Chicago in Mokena, Ill. Allegiance HVAC had just remodeled their offices and were in the middle of a rebranding campaign. Part of the rebranding effort included a new fleet design, for which they were named a 2011 Tops In Trucks winner.
View 20 Questions with Ron Gravitt, Owner of Allegiance HVAC, Mokena, IL
20 Questions With Peter Schwartz, President of North American Technicians Excellence (NATE)
Originally published: 12.01.11 by Terry Tanker
Publisher Terry Tanker sat down with Peter Schwartz, the new president of North American Technicians Excellence (NATE) in Bonita Springs, Fla., during the Air-Conditioning Heating and Refrigeration Institute’s annual meeting to discuss NATE and how the organization is improving marketing and making it easier for contractors to become certified.
View 20 Questions With Peter Schwartz, President of North American Technicians Excellence (NATE)
20 Questions with Michael Feurer, Co-founder, Office Max
Originally published: 11.09.11 by Terry Tanker
Publisher Terry Tanker met with Michael Feuer, who co-founded OfficeMax in 1988, with $20,000 of his own money. During a 16-year span, Feuer, as CEO, grew the company to almost 1,000 stores worldwide with annual sales of about $5 billion before selling this retail giant for almost $1.5 billion in 2003.
View 20 Questions with Michael Feurer, Co-founder, Office Max
20 Questions with Gary Ward, Owner, Gary’s Heating and Air Conditioning, and Tops in Trucks Winner
Originally published: 10.01.11 by Terry Tanker
Recently, Publisher Terry Tanker ventured into the Lone Star State to interview Tops In Trucks winner Gary Ward of Gary’s Heating and Air Conditioning Inc. They talked about training, fleet design, and the relentless Texas heat.
20 Questions with Scott Klososky Technology Guru and Consultant
Originally published: 09.01.11 by Terry Tanker
Publisher Terry Tanker recently met with technology guru and consultant Scott Klososky, author of The Velocity Manifesto. They spoke about how technology is changing leadership.
View 20 Questions with Scott Klososky Technology Guru and Consultant
20 Questions with Doyle James, President of Aire Serv
Originally published: 09.01.11 by Terry Tanker
Doyle James is president of Aire Serv, a global franchise organization providing installation, maintenance, and repair of HVACR systems. Early this summer, Publisher Terry Tanker met with James at Aire Serv headquarters in Waco, Texas.
20 Questions With Larry Janesky, Owner and Founder of Basement Systems Inc.
Originally published: 08.01.11 by Terry Tanker
Publisher Terry Tanker met with Larry Janesky, owner and founder of Basement Systems Inc., which has more than 300 dealers in six countries. He is also author of eight books and holds 27 patents. His latest venture, Dr. Energy Saver, is a network of energy-conservation contractors who specialize in energy and comfort assessment, a perfect add-on business for most HVACR contractors. Tanker and Janesky discussed motocross, saving energy in homes and buildings, and franchise opportunities.
View 20 Questions With Larry Janesky, Owner and Founder of Basement Systems Inc.
20 Questions with Ray Grimm, Owner, A.W.E. Air. Water. Energy.
Originally published: 07.01.11 by Terry Tanker
Publisher Terry Tanker met with Ray Grimm, Owner of A.W.E. Air. Water. Energy. The two discussed corporate re-branding strategies aimed at meeting your customer’s needs, growth strategies, and pushing retirement dates into infinity.
View 20 Questions with Ray Grimm, Owner, A.W.E. Air. Water. Energy.
20 Questions with Wesley Holm, Owner, Thompson Plumbing, Heating and Cooling.
Originally published: 06.01.11 by Terry Tanker
For this special fleet issue, Publisher Terry Tanker interviewed Wesley Holm, owner of Tops in Trucks winner Thompson Plumbing, Heating and Cooling. They talked about the company’s fleet-marketing strategy, exceptional customer service, and how to write six blogs a week.
View 20 Questions with Wesley Holm, Owner, Thompson Plumbing, Heating and Cooling.
20 Questions with Dan Weltman, Owner, Weltman Home Services, Inc.
Originally published: 05.01.11 by Terry Tanker
Publisher Terry Tanker recently spoke with Dan Weltman, owner of Weltman Home Services, Inc. They spoke about classic cars, finding gems among professionals displaced by the recession, and the business case behind adding new types of services of a business.
View 20 Questions with Dan Weltman, Owner, Weltman Home Services, Inc.
20 Questions with Kenny Chapman, Owner of Peterson Plumbing, Grand Junction CO.
Originally published: 04.01.11 by Terry Tanker
Publisher Terry Tanker recently spoke with Kenny Chapman, owner of Peterson Plumbing, a plumbing and HVACR contracting company in Grand Junction, CO. They spoke about defining moments, adding new services, and shortcomings in the industry.
View 20 Questions with Kenny Chapman, Owner of Peterson Plumbing, Grand Junction CO.
20 Questions with Jerry Weiss, Executive Director of HVAC Excellence.
Originally published: 03.01.11 by Terry Tanker
Publisher Terry Tanker met with Jerry Weiss, the Executive Director of HVAC Excellence, the leading provider of certifications in the HVACR industry. Jerry is also the Chairman of the Green Mechanical Council. The two discussed the need for training, education and certification; as well as effective recruiting and horseback riding.
View 20 Questions with Jerry Weiss, Executive Director of HVAC Excellence.
20 Questions with Tom East, President Refrigeration Sales Corporation
Originally published: 02.01.11 by Terry Tanker
Publisher Terry Tanker met with Tom East, president of Refrigeration Sales Corp. (RSC), at their corporate headquarters to discuss running, training, education, wholesale distribution, contracting, and leadership.
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20 Questions with Jaime V. DiDomenico, President of N&M Cool Today
Originally published: 01.01.11 by Terry Tanker
Publisher Terry Tanker met with Jaime V. DiDomenico, president of N&M Cool Today, during a visit to their headquarters in Sarasota, FL. They discussed the Internet, social media, the importance of fleet-vehicle marketing, and expanded business opportunities in plumbing, electrical geothermal, and solar services.
View 20 Questions with Jaime V. DiDomenico, President of N&M Cool Today
20 Questions, The Best Of...
Originally published: 12.01.10 by Terry Tanker
The best of 20 Questions features answers from eleven of our favorite interviews of the last several years.
20 Questions with Steve Schmidt, President of Frederick Air, Inc. Frederick, MD
Originally published: 11.01.10 by Terry Tanker
Publisher Terry Tanker recently spoke with Steve Schmidt, president of Frederick Air, Inc., winner of the 2010 Tops in Trucks fleet-design award in the manufacturer-sponsored category. They discussed Edvard Munch, marketing budgets, and Home Performance Contracting.
View 20 Questions with Steve Schmidt, President of Frederick Air, Inc. Frederick, MD
20 Questions with Keni Thomas, Former U.S. Army Ranger, Country Singer, and Motivational Speaker
Originally published: 10.01.10 by Terry Tanker
Publisher Terry Tanker met with former U.S. Army Ranger, country singer, and motivational speaker Keni Thomas in Atlanta. Thomas was awarded the Bronze Star for Valor in the battle of Mogadishu and was the squad leader in the now-famous fight immortalized in the film Black Hawk Down. The two discussed the military, leadership, music, and his new album Gunslinger.
20 Questions With Terry Nicholson, Group President of One Hour Air Conditioning and AirTime 500
Originally published: 09.01.10 by Terry Tanker
Publisher Terry Tanker recently visited with Terry Nicholson, Group President of One Hour Air Conditioning and AirTime 500 during their Profit Day meeting held in St. Louis. They spoke about pig farms, successful contractors, training, and selling style.
View 20 Questions With Terry Nicholson, Group President of One Hour Air Conditioning and AirTime 500
20 Questions with Michael Kane, President of UEI
Originally published: 08.01.10 by Terry Tanker
Recently Publisher Terry Tanker caught up with UEi President Michael Kane, who had just returned from a quick trip to Asia. The two discussed travel, management style, economics, and product innovation.
20 Questions with Drew Timm, Owner, Sun Services Air Conditioning-Heating Inc.
Originally published: 07.01.10 by Terry Tanker
Publisher Terry Tanker recently spoke with Tops in Trucks honoree Drew Timm, owner of Sun Services Air Conditioning-Heating Inc., Fountain Hills, AZ. They spoke about muscle cars, meeting customers in hot tubs, and lessons learned from owning a small business.
View 20 Questions with Drew Timm, Owner, Sun Services Air Conditioning-Heating Inc.
20 Questions with Tom Flick, motivational speaker and former NFL quaterback
Originally published: 06.01.10 by Terry Tanker
Publisher Terry Tanker met with motivational speaker Tom Flick, former Rose Bowl Champion, Pac 10 Conference Player of the Year, and successful NFL quarterback. Flick works with Starbucks, Marriott, Boeing, American Express and hundreds of others. The two discussed leadership, vision, relationships, passion, and other important qualities business owners and managers should possess.
View 20 Questions with Tom Flick, motivational speaker and former NFL quaterback
20 Questions with Stuart Lombard, President, ecobee
Originally published: 03.01.10 by Terry Tanker
Publisher Terry Tanker sat down with ecobee president Stuart Lombard in Orlando at the AHR Show to discuss green technology, energy savings, the Internet, and launching new business ventures.
20 Questions with Dave Pearson, President and General Ganager of Airwell-Fedders
Originally published: 03.01.10 by Terry Tanker
Recently, Publisher Terry Tanker caught up with a very busy Dave Pearson, president and general manager of Airwell-Fedders. They discussed changes underway at the international company as it emerges from bankruptcy.
View 20 Questions with Dave Pearson, President and General Ganager of Airwell-Fedders
20 Questions with Wade Mayfield, President, Thermal Services Inc., Omaha, NE
Originally published: 03.01.10 by Terry Tanker
Wade Mayfield is President of Thermal Services Inc., Omaha, Neb. Recently, Publisher Terry Tanker talked to Mayfield about his rise from sheet-metal apprentice in 2000 to his current leadership role.
View 20 Questions with Wade Mayfield, President, Thermal Services Inc., Omaha, NE
20 Questions with DeWight Wallace Johnstone Supply CEO
Originally published: 03.01.10 by Terry Tanker
Publisher Terry Tanker met with newly appointed Johnstone Supply CEO DeWight Wallace in San Diego at the Hilton Bayfront Hotel to discuss strategy, vision, execution, and management principles that will guide the company into the future.
20 Questions with Barry Sherman, Consultant
Originally published: 02.01.10 by Terry Tanker
Bary Sherman has helped companies of all sizes to become more efficient while reducing stress through his company’s Personal Effectiveness Program (PEP). Recently, Publisher Terry Tanker met with Sherman to discuss how he’s helped companies such as Toyota, Trane, and Kraft Foods. They also discussed vintage cowboy hats, making fine wine, and controlling email.
20 Questions with Joe Huck, President and CEO, Williams Comfort Air, Indianapolis
Originally published: 02.01.10 by Terry Tanker
Joe Huck, president and CEO of Williams Comfort Air in Indianapolis, recently spoke to publisher Terry Tanker about working with his sons, how his company uses T.V. and radio commercials, and how the hvacr industry is reacting to tightened credit for consumers.
View 20 Questions with Joe Huck, President and CEO, Williams Comfort Air, Indianapolis
20 Questions with Dave Musial, CEO Four Seasons Heating and Air Conditioning, Chicago
Originally published: 01.01.10 by Terry Tanker
Publisher Terry Tanker recently interviewed Dave Musial, CEO of Four Seasons Heating and Air Conditioning in Chicago. They discussed management philosophy, growth, and controlling healthcare costs
View 20 Questions with Dave Musial, CEO Four Seasons Heating and Air Conditioning, Chicago
20 Questions with Dave Swift, CEO of Goodman Global, Inc.
Originally published: 12.01.09 by Terry Tanker
Publisher Terry Tanker met with Dave Swift, CEO of Goodman Global, Inc., at their company headquaters in Houston, Texas. They discussed leadership, managing growth strategies and cultivating employees.
View 20 Questions with Dave Swift, CEO of Goodman Global, Inc.
20 Questions with Greg Neimi, CEO, Nexstar
Originally published: 07.01.09 by Terry Tanker
Nexstar is a member-owned business development and best practices organization for independent contractors. Terry Tanker recently interviewed Greg Niemi, the group’s CEO. They discussed growth strategies, high-performance teams, making an honest dollar, and where the industry will find its next-generation workforce.
20 Questions with Lynn Piller, President and Owner of the O’Connor Distribution Company Inc
Originally published: 06.01.09 by Terry Tanker
Publisher Terry Tanker met with Lynn Piller, the president and third-generation owner of the O’Connor Company Inc., an award-winning distributor of residential and commercial hvacr equipment and products. They discussed guitars, the new and reshaping business landscape, and growth areas for contractors.
View 20 Questions with Lynn Piller, President and Owner of the O’Connor Distribution Company Inc
20 Questions with Dave LaGrand, President and CEO, NORDYNE
Originally published: 05.01.09 by Terry Tanker
Dave LaGrand, President and CEO of NORDYNE, has a simple-but-effective leadership philosophy. He shared this and other thoughts with publisher Terry Tanker recently.
View 20 Questions with Dave LaGrand, President and CEO, NORDYNE
20 Questions with Ken Lang, Owner of KW Lang Mechanical, Solon, Ohio
Originally published: 04.01.09 by Terry Tanker
Terry Tanker met with Ken Lang, owner of KW Lang Mechanical in Solon, Ohio. The two discussed the best boating route to Florida, Langs path to management, and what it means to sell green in this industry.
View 20 Questions with Ken Lang, Owner of KW Lang Mechanical, Solon, Ohio
20 Questions with Rick Busby, Owner of Busby’s Heating Air Conditioning and Refrigeration, Augusta Georgia
Originally published: 03.01.09 by Terry Tanker
Terry Tanker met with Rick Busby, owner of Busby’s Heating Air Conditioning and Refrigeration in Augusta Georgia. Busby’s was one of the three winners selected in HVACR Business’ Tops-In-Trucks fleet design contest in 2008. The two met to discuss the economy, marketing and what Busby has learned from his dad.
20 Questions With Dave Pannier, President of Trane Residential Systems
Originally published: 02.01.09 by Terry Tanker
Publisher Terry Tanker met with Dave Pannier, President, Trane Residential Systems, at the division headquarters in Tyler Texas. They discussed managing in a downturn, leading change, anf the importance of open communication.
View 20 Questions With Dave Pannier, President of Trane Residential Systems
20 Questions with Karna Small Bodman, Deputy Press Secretary for Ronald Reagan, and Senior Director for the National Security Concil
Originally published: 01.01.09 by Terry Tanker
Publisher Terry Tanker met with author, Karna Small Bodman outside her home in Naples, Florida. They discussed internal and external communication startegies. Karena spent 15 years as a television news anchor and reporter. She then spent 6 years in The Reagan White House, first as Deputy Press Secretary and later as Senior Director for the National Security Council. Karena now writes political thrillers. Her third book, Final Finesse will be out in May 2009.
20 Questions with Robert Jackson, Partner, Jackson, Dieken & Associates
Originally published: 11.01.08 by Terry Tanker
Robert Jackson, partner at Jackson, Dieken & Associates, a full-service insurence agency, recently sat down with publisher Terry Tanker and drew parallels between his experience as a pro football player and running an effective insurence business. Much of his companys success had built on applying team-based principles and communicatiing effectively
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20 Questions with Paul Franks, President and CEO of The Sports Construction Group.
Originally published: 10.01.08 by Terry Tanker
Publisher Terry Tanker met with Paul Franks, president and CEO of Cleveland, Ohio-based Sports Construction Group, which designs and installs athletic fields. They discussed how Franks sold his company, and then bought it back after it went bankrupt and transformed it into a leader in its market. The Sports Construction Group.
View 20 Questions with Paul Franks, President and CEO of The Sports Construction Group.
20 Questions with Wayne G. Beck, President, Aladdin Air Conditioning and Heating Inc.
Originally published: 09.01.08 by Terry Tanker
Publisher Terry Tanker sat down with Wayne Beck, owner of Newbury Park, Calif.-based Aladdin Air Conditioning & Heating Inc. — winner of the full wrap Tops in Trucks Fleet Design contest sponsored by HVACR Business. The two discussed service fleets, marketing, current market conditions and opening the proverbial and literal can of worms.
View 20 Questions with Wayne G. Beck, President, Aladdin Air Conditioning and Heating Inc.
20 Questions with Jerry Yudelson, Principal, Yudelson Associates
Originally published: 07.01.08 by Terry Tanker
Jerry Yudelson, PE, speaker, author, Principal of Yudelson Associates and Chair for Greenbuild Conferences—U.S. Green Building Council 2004-2008, revealed his wit and wisdom to HVACR Business Publisher Terry Tanker. Yudelson offers his take on the green-building movement, his aspirations to be President and his ability to talk to dogs.
View 20 Questions with Jerry Yudelson, Principal, Yudelson Associates
20 Questions with Pat and Dan Conway, owners of Cleveland-based Great Lakes Brewing Co.
Originally published: 06.01.08 by Terry Tanker
Publisher Terry Tanker met with Pat and Dan Conway, owners of Cleveland-based Great Lakes Brewing Co., to discuss the company’s 20th anniversary, entrepreneurship, launching businesses in tough economic conditions and a marketing philosophy based on social and environmental responsibility.
View 20 Questions with Pat and Dan Conway, owners of Cleveland-based Great Lakes Brewing Co.
20 Questions With Bobby Miller, President, Grande Aire Services Inc.
Originally published: 05.01.08 by Terry Tanker
Terry Tanker, publisher of HVACR Business, traveled to Florida’s Boca Grande Island to visit with Bobby Miller, president of Grande Aire Services Inc. The two met during the area’s short-lived tourist lull — right after snowbird season and just before Tarpon fishing season. They chatted about ambitions, customer service and marketing.
View 20 Questions With Bobby Miller, President, Grande Aire Services Inc.
20 Questions with John Conover, President of Americas Trane Commercial Systems
Originally published: 04.01.08 by Terry Tanker
John Conover, President, Americas Trane Commercial Systems, met with HVACR Business Publisher Terry Tanker at the Mechanical Contractors Association of America Annual Convention in Palm Desert, Calif. They discussed the industry, sports and sage advice.
View 20 Questions with John Conover, President of Americas Trane Commercial Systems
20 Questions with Guy Kawasaki, Author and Managing director of Garage Technology Ventures
Originally published: 04.01.08 by Terry Tanker
Guest columnist Guy Kawasaki, a prolific aithor and managing director of Palo Alto, Calif.-based Garage Technology Ventures, shared his philosophies on business, evangelism and hocky with HVACR Business Publisher Terry Tanker.
View 20 Questions with Guy Kawasaki, Author and Managing director of Garage Technology Ventures
20 Questions with Joe Nichter, President, Tri-City Mechanical
Originally published: 03.01.08 by Terry Tanker
At the ACCA annual meeting in Denver, Joe Nichter, president of Tri-City Mechanical (Comfort Systems USA), accepted the commercial contractor of the year award. HVACR Business publisher Terry Tanker sat down with Joe to discuss challenges, triumphs and business best practices.
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20 Questions with Charles Lipman, CEO, DiversiTech Inc.
Originally published: 02.01.08 by Terry Tanker
Charels Lipman, CEO of DiversiTech Inc., an Atlanta-based manufacturer of air conditioning condenser pads and a leading supplier of components and related products for the hvacr industry, met with Publisher Terry Tanker to discuss politics, risk, entrepreneurial spirit and business philosophy. These concepts helped DiversiTech, which had modest beginings in 1971, grow into a diverse company with over 8,000 product SKU's.
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20 Questions with Stephen Yurek, President, ARI
Originally published: 01.01.08 by Terry Tanker
At the tail end of 2007 publisher Terry Tanker visited with Stephen Yurek, president of ARI, at the association's national head-quaters in Arlington VA. Terry quizzed Stephen on several issues including hvacr regulation, energy bills, and practical jokes.
20 Questions with Bruno Marvelli, Director of Facilities at Caesars Palace
Originally published: 12.01.07 by Terry Tanker
Publisher Terry Tanker sat down with Bruno Marvelli, director of facilities at Caesars Palace. Construction on the hotel started in 1962 and was funded by a $10 million loan from the Teamsters Central States Pension Fund. It opened its doors August 1966 and has been a Las Vegas landmark ever since. Terry and Bruno discussed treasure hunting, high-roller suites, beach parties and mechanical equipment.
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20 Questions with Thomas A. Gugino, Inspections Supervisor, Building and Safety for the City of Las Vegas.
Originally published: 11.01.07 by Terry Tanker
A recent trip to Las Vegas enabled publisher Terry Tanker to meet with Thomas A. Gugino, Inspections Supervisor, Building and Safety for the city of Las Vegas. The two met poolside at Bugsy Siegel’s desert dream, The Flamingo, which has anchored the Las Vegas Strip since gamblers started rolling dice in 1946. The discussion covered casinos, construction projects, mechanical systems, IAPMO and everyday contracting challenges.
20 Questions With David Heckler, co-owner of Comfort Supply Inc.
Originally published: 10.01.07 by Terry Tanker
David Heckler, co-owner of Comfort Supply Inc. (CSI), which was twice named Comfortmaker Distributor of the Year, recently chatted with publisher Terry Tanker about vision, discipline, service and marketing. With CSI’s headquarters in Pittsburgh and HVACR Business based in Cleveland, Heckler also couldn’t resist mentioning the Steelers recent 34-7 victory over the Browns.
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20 Questions with Carmine Galletta, CEO of GallettAir Inc. Long Island, NY
Originally published: 09.01.07 by Terry Tanker
Carmine Galletta of GallettAir Inc., Long Island, N.Y., the winner of HVACR Business’ First Annual Truck Design Contest, spent a day with publisher Terry Tanker discussing the value of well-planned fleet programs, car collections, restaurants, service contracts, and more.
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20 Questions With Craig and Sharry Angell, Owners of Angell Aire
Originally published: 08.01.07 by Terry Tanker
Craig and Sharry Angell started Angell Aire Inc. seven years ago and have enjoyed great success, winning Bryant’s Heating & Cooling Systems 2006 Dealer of the Year. They recently talked to publisher Terry Tanker.
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20 Questions With Don Strang III, President of Strang Corporation
Originally published: 07.01.07 by Terry Tanker
Terry Tanker met with Don Strang III, president of Strang Corp., an owner of chain restaurants and hotels, to discuss business challenges, staffing, and mechanical systems for the company’s properties.
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20 Questions With Bonnie Kern Koskela, President and CEO, Maxitrol Company
Originally published: 06.01.07 by Terry Tanker
Bonnie Kern Koskela, president and CEO of Maxitrol Company, recently spoke with Publisher Terry Tanker about career advice, living abroad, and the decision-making process she uses as leader of the Southfield, Mich.-based manufacturer of gas valves and valve equipment.
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20 Questions With Larry Trimbach, President 2J Supply Company
Originally published: 05.01.07 by Terry Tanker
Larry Trimbach, a second-generation hvacr distributor with 2J Supply Co., recently spent a morning with publisher Terry Tanker discussing rock ’n’ roll, expansion and growth, contractors, health-care costs, business strategies and more.
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20 Questions with Theo Etzel, President Conditioned Air Naples Florida
Originally published: 04.01.07 by Terry Tanker
Conditioned Air president Theo Etzel met with HVACR Business publisher Terry Tanker in Etzel’s Naples office after the 39th Annual ACCA meeting held in Orlando, March 6 to 8. They discussed how a different management philosophy, dedication to training, and empowering employees turned his company into a powerhouse.
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20 Questions with Rex Boynton, President N.A.T.E.
Originally published: 03.01.07 by Terry Tanker
North American Technician Excellence (NATE) is celebrating its 10th anniversary this year. NATE’s president, Rex Boynton, met with publisher Terry Tanker in Washington, D.C. to discuss the past, present, and future of the organization.
20 Questions with Mark Bulanda, President, White Rodgers
Originally published: 02.01.07 by Terry Tanker
Mark Bulanda, president of White Rodgers, flew into Cleveland on an unusually warm January day to meet with Publisher Terry Tanker. They discussed the economic outlook for 2007, potential growth areas for contractors, IAQ, and strategies that will help contractors in the coming years.
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20 Questions with Morten Andersen, the NFL's Oldest Player
Originally published: 01.01.07 by Terry Tanker
Morten Andersen is the oldest player in pro football, the league’s all-time leading scorer, and a shoe-in for the Hall of Fame, assuming he ever retires. He met with Publisher Terry Tanker to discuss football, business and, the preparation that goes into both.
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20 Questions with Barry Abernathy of E. Smith Heating and Air Conditioning.
Originally published: 12.01.06 by Terry Tanker
When it comes to training, owner Barry Abernathy of E. Smith Heating and Air Conditioning, Marietta, Ga. invests heavily and fosters independence at the company’s two divisions. This strategy, and others, have kept his family-owned company on the leading edge. He recently talked with publisher Terry Tanker about training, financing, fleet management, fishing, dining — and how to work in a family business while maintaining professionalism.
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20 Questions with Gary Daniels, President and CEO of Johnstone Supply
Originally published: 11.01.06 by Terry Tanker
It’s trendy to cut out the middleman — but not in the hvacr industry. Publisher Terry Tanker met with Gary Daniels, president and CEO of Johnstone Supply, for coffee and a conversation about wholesale distribution, contractors, adding value, globalization, and team sports at Johnstone headquarters in Portland, Oregon.
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20 Questions with John Galyen, Danfoss President
Originally published: 10.01.06 by Terry Tanker
Publisher Terry Tanker spent an afternoon with Danfoss President John Galyen discussing contractors, the wholesale market, commercial and industrial refrigeration, as well as the North American marketplace. Below is a recap of their conversation.
20 Questions with Scott & Maureen Harders
Originally published: 09.01.06 by Terry Tanker
Publisher Terry Tanker recently sat down with hvacr customers Scott and Maureen Harders to discuss a new addition that doubled the size of their home, renovation challenges, hvacr contractors, and hvacr concerns associated with the project. The Harders live in the Northeast United States.
20 Questions with Dick & Dave Slife, Owners of Slife Heating and Cooling Lakewood, Ohio
Originally published: 08.01.06 by Terry Tanker
Contractors for hire — Publisher Terry Tanker sat down with Dick and Dave Slife owners of Slife Heating and Cooling. The brothers operate a residential and commercial contracting company in Lakewood Ohio and have been in business for the past sixteen years. We explore their tips for success, challenges they face in the market and their predictions for the Cleveland Browns.
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20 Questions with Bill Shaw, President of Standard Supply and Distributing Company, Inc. and Bartos Industries.
Originally published: 07.01.06 by Terry Tanker
How does someone who started out in the cosmetics industry become one of the most successful HVACR distributors in the industry? Publisher Terry Tanker sat down with HARDI President, Bill Shaw, to find out about his start at Mary Kay, the cosmetics giant, and his current role as president of Standard Supply and Distributing Company, Inc. and Bartos Industries.
20 Questions with Dave Myers, President of the Building Efficiency Business of Johnson Controls
Originally published: 06.01.06 by Terry Tanker
Publisher Terry Tanker sat down with David Myers, former President and CEO of York International and now President of the Building Efficiency business of Johnson Controls for an informal discussion about his background, his move from York International to Johnson Controls, contractors and the hvacr industry.
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