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Rich Friedel

Rich Friedel is the Station Manager at HVACR Live Web TV.com. Rich has over 40 years of experience in the HVAC industry. With 25 years as an HVAC contractor in three states, Rich has frontline experience. With 10 years as a business coach, Rich has trained thousands of small business owners across the United States. Contact Rich by  visiting  www.hvacrlivewebtv.com or (406) 672-3464.

Articles by Rich Friedel

10 Strategies For Getting Good Customer Testimonials

One of the most powerful tools to help overcome a prospect's natural skepticism and to build relationships is the customer testimonial. They create believability, credibility, and a sense of security for your prospect and customer.
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8 More Website Mistakes Contractors Commonly Make

This is the second of two articles on mistakes contractors commonly make on their websites and suggestions on how to avoid them.
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8 Common Website Mistakes and How to Avoid Them

When planning an online presence, first have a written plan and design with your marketing goals in mind.
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