Tony Petrucciani is CEO of Single Source Systems, Inc., a software developer located in Indianapolis that specializes in software solutions for service-intensive companies such as HVAC contractors.
For more information about Single Source, visit www.singlesrc.com
Articles by Tony Petrucciani
A company’s KPIs strategy must evolve if it is to match the changing needs of a growing company. What worked in the company’s early growth stage is far from sufficient for a multi-branch organization. The modern service marketplace requires a new generation of KPI reporting and tracking tools.